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You are booking hotel for more than 30 days

Review Of Hotel Shivay Palace.

Bahadurganj, Basti

    User Rating & Reviews

    • everyone
    • couple
    • business
    • family
    2.2
    Average

    41 Ratings, 11 Reviews

    excellent
    5%
    very good
    7%
    average
    22%
    poor
    32%
    bad
    34%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 5
    • 2
    • 1
    • 1
    • 2
    • 3
    • 2
    • 2

    Rating Categories

    • Location2.2
    • Cleanliness2.0
    • Value For Money2.3
    • Food1.3
    • Facilities2.7

    Sort by:

    Positive first
    1.0

    Terrible Stay

    shubham s.business

    owner of this hotal is humble but, untraind stuff and very Rude behaviour, Ac automatically shutdown, I had book room with breakfast, but they don't give it to me.

    Travel Month: Jul 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    faizan m.business

    Room condition not well and the bathroom is not clean, The breakfast was poor and the receptionist staff not talking sence with customer

    Travel Month: Jun 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    kishan s.

    Dirty rooms: filthy room with stained bedsheets, dusty furniture, and moldy smell. 2. Poor hygiene: unclean bathroom with clogged drains and no hot water. 3. Inadequate amenities: no toiletries, towels, water bottle. 4. Unhelpful staff: unresponsive and dismissive attitude. 5. Noise pollution: traffic noise made sleep impossible. 6. Limited food options: bland, overpriced food with few options. 7. No hangers for cloth hangring. 8. Torn blanket and worn-out bedsheets. 9. Limited breakfast options: only tea and paratha(without water bottle) below-average quality.

    Travel Month: Nov 2024

    Room: Deluxe Room

    • user photos
    • user photos
    4.0

    Good Stay

    shakir k.family

    Room condition is good staf be behavior very good ac condition is good washroom condition ok

    Travel Month: Aug 2024

    Room: Super Deluxe Room

    4.0

    Good Stay

    saurabh k.

    Property was good at nearest bus stand walk in 5 minut

    Travel Month: Aug 2024

    Room: Super Deluxe Room

    1.0

    Terrible Stay

    manoj s.business

    No breakfast, no water the hotel is extremely dirty and poorly managed. The hotel seriously needs to evaluate options for improving general cleanliness. Had one of the worst experiences in my life. Staff are terrible, front desk guys were worst and indifferent.

    Travel Month: Aug 2024

    Room: Super Deluxe Room

    2.0

    Poor Stay

    nitin s.loyalty-iconbusiness

    Hotel does not provide shampoo, conditioner. Does not have lift. Have to carry your luggage on your own. Ac is not on generator. Breakfast provided only after 11 am and in evening dinner is available only by 9. 30 pm.

    Travel Month: Jul 2024

    Room: Deluxe Room

    3.0

    Average Stay

    sudhakar r.

    Hotel service nad staff behavior not welcoming room service like when we call by landline no one received dust also on bed room size is good amenities are available

    Travel Month: May 2024

    Room: Super Deluxe Room

    1.0

    Terrible Stay

    amit.

    Very bad service, breakfast not provided, no management, very bad room condition

    Travel Month: May 2024

    Room: Super Deluxe Room

    1.0

    Terrible Stay

    abhishek k.

    Very bad experience. I have not stayed in the hotel.

    Travel Month: Jun 2023

    Room: DOUBLE BED ROOM

    3.0

    Shivay review

    payal.family

    Location is very good, food is good, hotel hygiene is good, room hygiene not good, safety is good.

    Travel Month: Dec 2022

    Room: DOUBLE BED ROOM

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