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Review Of Hotel Indigo
Bahadurganj, Basti
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Good
22 Ratings, 12 Reviews
Last 10 Customer Ratings (Latest First)
- 3
- 1
- 4
- 4
- 4
- 5
- 5
- 1
- 1
- 1
Review Summary
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- Good accommodation with supportive staff.
- Complimentary breakfast was tasty and healthy.
- Convenient location near the bus stand.
- Room cleanliness and maintenance are significantly lacking.
Sort by:
Positive first
3.0
Average Stay
khan i.couple
just at reception employees where Playing games it was not that good experience and also housekeeping forgoted many things to keep in my room
Room: AC Deluxe Room
4.0
STAY SAFE
pradeep k.family
GOOD ACOMODATION AND SUPPORTIVE STAFF. ALSO COMPLIMENTARY BREAKFAST WAS ALSO TASTY AND HEALTHY
Room: AIR COOLER ROOM
4.0
Nice bedrooms & employee is matured
santosh k.business
Hotel location-is very good place bus stand is very good palace for rest & night stay. Ac & light is available
Room: AC Deluxe Room
Hotel Indigo has replied on Thu Aug 28 14:32:27 IST 2025
Thank you for your review. We appreciate your feedback and hope to welcome you again soon.
1.0
Terrible Stay
pradeep k.
Very bad room
Room: Master Deluxe Room
1.0
Terrible Stay
dr a.
group
groupExtreme poor cleanliness, sanitization & maintanence.... foul smelling all the time room & washroom..... overall experience was horrible
Room: AIR COOLER ROOM
2.0
Poor Stay
dr a.
Dirty n foul smelling room & washroom poor cleaning n sanitization. Overall experience was horrible
Room: AIR COOLER ROOM
4.0
Good Stay
ravi s.business
Overall a good experience. Staff behavior is good and needs some improvement in the room like tv, dental kit and sitting arrangements.
Room: AIR COOLER ROOM
Hotel Indigo has replied on Tue Nov 19 12:02:41 IST 2024
Thank you for your valuable feedback. We're glad you enjoyed your stay, especially the AC Deluxe Room upgrade without any additional charges. Your input is valuable, and we'll use it to improve. We hope to welcome you back.
2.0
Very poor service provide by staff at midnight around 12:30 he says off fan
rajeev y.business
Very poor service like at midnight staff came and said off the fan light has gone so inverter is no more back up given
Room: AIR COOLER ROOM
Hotel Indigo has replied on Tue Nov 19 12:05:32 IST 2024
Thank you for your feedback. We will work on your views and We hope to welcome you back.
2.0
Poor Stay
anil n.family
familyRoom and bathroom are very dirty. Bad smells. Towels and bedsheets are not clean. Extra rs. 1500. 00 more charge for changing room. Hotel have no car parking place. Blankets are in dirt. No toothpaste etc. No free clean drinking available. Drinking water purchased by me with extra payment rs. 1630. 00. Sorry, rs. 130. 00 for water and rs. 1500. 00 for changing room. No cable tv connection available. Wifi not working.
Room: AIR COOLER ROOM
2.0
Poor Stay
rahul k.
This hotel is high price but this hotel rent is not more than1000-. There not available dustbin, bathroom cleaning, almira. Bed quality is low, pillows is tears, smell coming from room and blanket. This room is not for professional stay.
Room: Deluxe Room
Hotel Indigo has replied on Sat Dec 02 10:41:52 IST 2023
We apologize for any inconvenience during your stay. Your concerns are being addressed promptly, and we are committed to improvement. For your next visit, we offer a complimentary upgrade to one of our premium rooms. We appreciate your understanding and value your feedback as we strive to enhance our services.
5.0
Excellent Stay
jayprakash.
Excellent
Room: AIR COOLER ROOM
Hotel Indigo has replied on Mon Mar 13 22:29:19 IST 2023
Thank you for taking the time to share your recent experience at our hotel.
5.0
Excellent Stay
vijai k.solo
solofine location. Neat and clean room
Room: AIR COOLED ROOM
Hotel Indigo has replied on Sun Aug 28 20:40:06 IST 2022
We are so grateful for your kind words. Thanks for sharing your review with us.
