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Vashi, Navi Mumbai | 2.5 km drive to Fortis Hiranandani Hospital
55 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a convenient location close to the market and station, making travel easy. Guests appreciate the cooperative and friendly staff who's willing to assist. While some rooms are decent, maintenance and hygiene issues, like mosquitoes and cleanliness, are common complaints. Breakfast seems to vary in quality, with limited options offered. Overall, the experience ranges from average to satisfactory, but significant improvements are needed in service and room conditions.
Not value for money
Compared with price property is not so hygienically maintained, lot of mosquitoes found, smoking smell observed. However staff and manager are cooperative, they helped me for another room which was good compared to other room
Room: Semi Deluxe Room
The room
Bed was not good as not at all comfortable
Room: Semi Deluxe Room
businessOver all good mm
Room: Standard Ac
Terrible Stay
They uploaded a different picture of the room and give a shabby room.
Room: Semi Deluxe Room
Amazing room
Its a good Hotel with decent staff
Room: Standard Ac
Hotel Shelter palace has replied on Tue Feb 25 17:46:49 IST 2020
Dear Zafar, thank you for your review and for choosing our Hotel. I'm sure our entire Hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are happy that you enjoyed your stay and we are looking forward to have you again in our Hotel.
Not good at all
coupleRoom not at all good and full of mosquitoes.
Room: Standard Ac
Hotel Shelter palace has replied on Tue Jan 28 16:52:15 IST 2020
Mr Abhir, extremely sorry for the inconvenience faced by you. Hope to serve you again.
Average good stay
Average good stay. Cleanliness is average room are average
Room: Semi Deluxe Room
Hotel Shelter palace has replied on Tue Jan 28 16:52:56 IST 2020
Mr Sachin, thank you for your feedback. Hope to serve you again.
There is no restaurant
There is no restaurant due to avoid break fast
Room: Semi Deluxe Room
Hotel Shelter palace has replied on Tue Jan 28 16:54:19 IST 2020
Mr Ramarpandi, extremely sorry for the inconvenience faced by you.
Food
My breakfast was included in breakfast but when breakfast we saw was pathetic. Not to give anyone. They should stop service if they cannot provide. Useless people
Room: Semi Deluxe Room
Hotel Shelter palace has replied on Tue Jan 28 16:57:09 IST 2020
Ms Richa, extremely sorry for the inconvenience faced by you.
Food
Food not good an tv remote not working
Room: Executive Deluxe Room
Hotel Shelter palace has replied on Tue Jan 28 16:58:20 IST 2020
Mr Pavan, thank you for giving us a perfect rating and sorry for the inconvenience faced by you.
My 3 night stay
Room service Staff is really good. They clean well but overall the rooms are ok okay. Complimentary breakfast has just one dish of their choice, no options. Billing desk people are not that cooperative. Overall stay was just average.
Room: Standard Ac
Hotel Shelter palace has replied on Tue Jan 28 16:59:03 IST 2020
Dr Shanin, thank you for your feedback. Hope to serve you again.
It's good for stay and relaxation
It's good for relaxation. Well behaved staff. Cleanliness room. Overall good service.
Room: Standard Ac
Hotel Shelter palace has replied on Tue Jan 28 16:55:06 IST 2020
Mr Ankit Thank you so much for sharing your experience with us also we are glad you have enjoyed your stay. Hope to serve you again.
Very clean Hotel
Staff is very cooperative location is also very nice
Room: Semi Deluxe Room
Hotel Shelter palace has replied on Tue Jan 28 17:00:06 IST 2020
Mr Paresh, thank you for giving us a perfect rating and for recommending our Hotel to other travelers.
Hotel Shelter Palace review
Overall the Hotel is okay and there is a lot of improvement to be required. Breakfast had varieties which is good. However cleanliness of the Hotel has to be taken care of.
Room: Semi Deluxe Room
Hotel Shelter palace has replied on Tue Jan 28 17:01:01 IST 2020
Mr john, thank you for sharing your feedback with us also we are extremely sorry for the inconvenience faced by you. We will definitely mark your pointers to make changes and will improve our services. Hope to give us a chance and to serve you again.
Great stay
Good place good people and good food
Room: Standard Ac
Hotel Shelter palace has replied on Tue Jan 28 17:01:37 IST 2020
Mr Rajesh, thank you for your feedback. Hope to serve you again.
Not good
No kitchen for breakfast, no clean, bad smell, dirty bed, (no word to say) will definitely be sick if stay there
Room: Standard Ac
Hotel Shelter palace has replied on Tue Jan 28 17:02:32 IST 2020
Mr Yogeshkumar, extremely sorry for the inconvenience faced by you.
Average Stay
businessBf quality needs to increase Location is convenient Basic amenities needs to change like soap or so.
Room: Semi Deluxe Room
Hotel Shelter palace has replied on Tue Jan 28 17:04:28 IST 2020
Dear Ashlesha, thank you for sharing your feedback with us we will definitely mark your pointers to make changes and will improve our services. Hope to give us a chance and to serve you again.
Washroom plumbing is needed, taps are leaking
businessLocation is good, rest is average, need professionals on reception at least they should know how to operate swap machine.
Room: Semi Deluxe Room
Hotel Shelter palace has replied on Tue Jan 28 17:05:56 IST 2020
Dear RMA Saxena Thank you for your feedback. Hope to serve you again.
Very good
Staffs are friendly. Clean, good food, satisfied with all.
Room: Standard Ac
Hotel Shelter palace has replied on Tue Jan 28 17:07:02 IST 2020
Mr Ranjan, thank you for giving us a perfect rating and for recommending our Hotel to other travelers. I'm sure our entire Hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Good Stay
Good location. Staff approach and service fine
Room: Standard Ac
Hotel Shelter palace has replied on Tue Jan 28 17:14:39 IST 2020
Thank you for your feedback. Hope to serve you again.
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