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Ummalathoor, Calicut (Kozhikode)
68 Ratings, 16 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property offers a budget-friendly stay with clean and spacious rooms, along with a decent restaurant serving quality food at reasonable prices. It's conveniently located near Calicut Medical College, making it easy for guests visiting the area. However, some guests faced issues with high room temperatures, particularly on higher floors, and encountered problems with bathroom locks. While room service is prompt for inquiries, it's noted that some basic amenities like toiletries weren't provided.
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Excellent Stay
It's was really awesome stay, super place and very comfortable, happy stay
Room: Standard Non AC
Hotel Sana Tower has replied on Mon Sep 22 15:47:46 IST 2025
To , The Most Respected our Guest Mr.Madhumitha P. Wish you and your family a very nice day. We are very much pleased to inform our great gratitude to your moral support by giving a thrilling support to us , about our Hotel Sana Tower. We will be taking more effort in future also to take care of our Guests, on their stay with us. Thanks & Regards, A.M.A.Salim, General Manager For Hotel Operations & Sales, Hotel Sana Tower, Near Medical College, Kozhikode.
Bad Experience.
Very rude behaviour from the management side. There is lot of miscommunication between the staffs. Room was smelly and wet. Bathroom was not clean and was having awful smell. Quiet disturbing front desk staff and inappropriately explained policies. We will not suggest this stay. Lashed out on the customers.
Room: Deluxe AC
Hotel Sana Tower
Good afternoon, Mr. Babu Thomas, We’re very sorry to hear about your recent experience with us. Your feedback is deeply concerning, especially regarding the behaviour of our staff, miscommunication and the condition of the room and bathroom. This is not the level of service we aim to provide, and we sincerely apologize for the discomfort and frustration you faced. Please know that we are taking this matter seriously. Please be assured that we are conducting a thorough review with our management and staff to address the issues you mentioned. Our guest’s comfort and satisfaction are our top priorities, and it’s clear we failed to deliver on that promise during your visit. We appreciate your honest feedback and will use it to improve our services. Thank you for taking the time to share your feedback. Warm Regards, A.M.A. Salim General Manager for Hotel Operations and Sales, Hotel Sana Tower, Kozhikode
Overall good experience
The room was neat and clean. Service was excellent. Had restaurant facilities in the building with ample varieties both traditional and Western. Also public transport is accessible. Highly recommended.
Room: Standard Non AC
Hotel Sana Tower
Dear Aravind Ghosh Sir, Thank you so much for your wonderful review! We are delighted to hear that you found your room neat and clean, and that our service met your expectations. It’s also great to know you enjoyed the variety of traditional and western dishes at our on-site restaurant. We’re glad the convenient access to public transport added to your overall experience. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back on your next visit! Warm Regards, A.M.A. Salim General Manager for Hotel Operations and Sales, Hotel Sana Tower, Kozhikode
Excellent Stay
I had a comfortable stay in the hotel. The restaurant attached to the hotel is good
Room: Standard Non AC
Hotel Sana Tower has replied on Thu Sep 25 15:49:50 IST 2025
To the most Respected Mr. Narayanan Kalladathil, Wish you and your family a pleasant day! Thank you for your kind review! We’re so pleased to hear that you had a comfortable stay with us and that you enjoyed our attached restaurant. It’s always great to know our guests appreciate both the accommodation and dining experience. We truly appreciate your feedback and hope to welcome you back again soon! Warm Regards, A.M.A. Salim General Manager for Hotel Operations and Sales, Hotel Sana Tower, Kozhikode.
Average Stay
Old property. Old type porcelain tiles floor, walls etc which is out of date. Now a days vetrifide floor, walls are seen every where.
Room: Deluxe AC
Hotel Sana Tower has replied on Thu Sep 25 15:52:14 IST 2025
Thank you for taking the time to share your feedback. We understand your comments regarding the age and style of our property. As one of the established hotels in the area, some of our features, such as the porcelain flooring and wall finishes, do reflect an older style. While this may not be to everyone’s taste, many of our guests appreciate the character and charm it brings. That said, we truly value your input and are continuously exploring ways to improve and modernize our facilities while preserving the unique identity of our property. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience. Warm Regards, A.M.A. Salim General Manager for Hotel Operations and Sales, Hotel Sana Tower, Kozhikode.
Poor Stay
I have already submitted the review
Room: Standard Non AC
Hotel Sana Tower has replied on Fri May 09 18:29:10 IST 2025
Sorry for inconvenience... Ac rooms available 4th Floor only here...
Poor Stay
I have booked a standard non ac room, since i was staying only for a single night. They provided us the room on the top most floor( 4th floor)and it was terribly hot there, my father had asked if they can provide us a room in the third floor. But as i have booked through the app they said no adjustments can be made. We came to knew that there was rooms available but they were so adamant to make any adjustments. Since i have to attend a seminar in calicut medical college and at the last moment there was no other options left withus we have to stay in that room. It was terribly hot. And the bathroom door was always open and there was an issue with the lock of the door. Since we have already argued with them for changing rooms we adjusted in that room that they provided and totally it was a horrible experience.
Room: Standard Non AC
Excellent Stay
Good room service prompt reply to enquiries
Room: Deluxe AC
For everyone on a budget
soloBest for the budget. Thrown was the non ac room but was comprouble to a ac room sense the weather was quite good
Room: Standard Non AC
Stay at sana tower, calicut
Everything good, variety of food, good location and easily accessible to other places, room is neat and clean with a/c
Room: Deluxe AC
Hotel Sana Tower has replied on Sun Jan 12 12:08:35 IST 2025
Thank you for your Valuable reply Sir
Good choice for family visit.
I have visited for official purpose. It's nearest to medical college and transport facilities available quite easier. Staffs are gentle and welcoming. Restaurant has quality food with reasonable prices.
Room: Deluxe AC
Average Stay
Good morning yesterday for an emergency stay i had booked a hotel room via make my trip. Com. I had a very good experience with their service and enjoyed the stay in the hotel. Thanks and expecting the same service again regards geetha kollarath
Room: Standard Non AC
Hotel Sana Tower has replied on Sun Jan 12 12:11:00 IST 2025
Thank you your response maam. Please visit again
Poor Stay
2
Room: Deluxe AC
Average Stay
It was an average stay but the charges were high. No brush, tooth paste provided. Room was spacious but beds were too small. No room service.
Room: Deluxe AC
Stay at the hotel
Rooms were good for the given price. A good restaurant at a reasonable price. It is quite comfortable
Room: Standard Non AC
Near to calicut medical college. Good budget hotel
Very near to calicut medical college. Has attached restaurant. Worth for money. Stay was comfortable. Staff was courteous.
Room: Standard Non AC
Mini Bypass Road
Ummalathoor
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