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Review Of Hotel Saffron

Azad Nagar, Mathura | 9 minutes walk to Sri Krishna Janmabhoomi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    3.4
    Good

    33 Ratings, 15 Reviews

    excellent
    24%
    very good
    24%
    average
    30%
    poor
    9%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 3
    • 5
    • 5
    • 4
    • 4
    • 3
    • 4
    • 2
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property boasts a nice ambience and supportive staff, and its location is great for local attractions. Guests enjoyed the friendly service and expressed appreciation for helpful gestures, like medicine provision during illness. However, several reviews pointed out issues with water quality, room cleanliness, and size, noting particularly cramped bathrooms. While many praised the tasty food, some found it lacking. Overall, it seems to offer a decent experience but has notable areas to improve.

    Sort by:

    Positive first
    3.0

    Average Stay

    aman.couple

    It was quite okay . Although there were few things thats bit upsetting. Washroom door knobs were rusted creating trouble while operating. Mosquito issues and there was no arrangement for drinking water. I was expecting bit more facilities with that amount I paid .

    Travel Month: Sep 2025

    Room: Deluxe Room

    4.0

    next time I again going to Mathura and stay at same hotel

    malkit s.business

    Stay was good,Staff are good,Food are good and location are also good................................

    Travel Month: May 2025

    Room: Deluxe Room

    4.0

    Good Stay

    aditya k.group

    The ambience was very good, staff were supportive the only issue is the quality of tap water. The quality is not up to the mark.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    ravish s.

    It was amazing experience to stay in such good facility. Staff were pleasant and the environment is also great.

    Travel Month: Nov 2024

    Room: Deluxe Room

    Hotel Saffron has replied on Wed Dec 04 10:31:59 IST 2024

    Thank you sir

    3.0

    Average Stay

    mandeep s.

    There was no drinking water in the room. The bathroom was very small and there was no water for bathing in the morning.

    Travel Month: Aug 2024

    Room: Deluxe Room

    3.0

    Good

    rajeev b.family

    Due to hard water toilet taps not good. People staff friendly. Good they served was good. Thank you.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    anas w.couple

    My experience at the saffron hotel was a bit of a mixed bag. The location was fantastic, close to many shops and restaurants, and the lobby area was very inviting. However, the room itself was smaller than expected and could have been cleaner. The staff was friendly, but there were long wait times for check-in and room service. The breakfast was good, but the dining area was crowded. Overall, it was a decent stay, but there’s definitely room for improvement"

    Travel Month: Aug 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    Hotel Saffron has replied on Sat Aug 17 13:31:00 IST 2024

    Thanks 🙏you sir ji

    4.0

    Good Stay

    saloni p.family

    The location of the property is quite good to find connectivity to visit nearby places. The food is poor quality. The rooms are good except for the bathroom.

    Travel Month: Mar 2024

    Room: Deluxe Room

    Hotel Saffron has replied on Sun May 05 19:11:11 IST 2024

    Dear mam, thanks for your feedback! We are glad your enjoyed your experience and we appreciate your suggestions. We'll be sure to take them into consideration in order to improve our service. If there's anything we can do to make your next visit even better. Don't hesitate to let us know

    3.0

    Average Stay

    priya p.

    The stay at the hotel was average. There was no ac remote in the room. Cleanliness was average. Staff was not responsive much. But the location was good. The connectivity to travel to everyplaces was easy. Overall we had a decent stay.

    Travel Month: Mar 2024

    Room: Deluxe Room

    Hotel Saffron has replied on Sun May 05 19:10:59 IST 2024

    Dear mam, thanks for your feedback! We are glad your enjoyed your experience and we appreciate your suggestions. We'll be sure to take them into consideration in order to improve our service. If there's anything we can do to make your next visit even better. Don't hesitate to let us know

    2.0

    Poor Stay

    sameer l.

    The rooms lacked ventilation and the room smelled fishy. They sprayed room freshner. But after a few minutes, the bad smell returned. There was no room service. The staff were okay. The price i paid for the room was way too much.

    Travel Month: Mar 2024

    Room: Deluxe Room

    5.0

    nice trip

    amit s.family

    staff behavior is vry good and i feel vry happy

    Travel Month: Feb 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos

    Hotel Saffron has replied on Mon Mar 11 20:50:17 IST 2024

    Thanks for coming ☺️

    4.0

    Good.

    hemant y.loyalty-iconfamily

    Location was good. Staff was good. Over all experience was good. As per room price was higher. Over all ok.

    Travel Month: Jan 2024

    Room: Deluxe Room

    1.0

    Hotel denied the booking at the last momen

    ashish n.couple

    We had booked this hotel on 26th to 28th december. Initially when we called the hotel, they confirmed our booking and asked us to come. After one hour they called back and said no booking was showing up and our booking was cancelled. Due to delay of train, we reached mathura at 27th december 3. 00am with no hotel booking. We had to find and pay double the amount and book another hotel. Terrible experience overall.

    Travel Month: Dec 2023

    Room: Deluxe Room

    4.0

    Everything nice

    virendra n.couple

    Nice location, nice staff, nice behaviour, nice and well mannered peoples. Didn't find anything wrong. I had fever on last day of check out but they allowed me to extend it without any problem and also one of the staff brought me medicine and provided lukewarm milk to have with it. Very beautiful gesture as every-time they were asking how i am feeling and let them know if i want anything.

    Travel Month: Dec 2023

    Room: Deluxe Room

    Hotel Saffron has replied on Sat Dec 16 22:43:20 IST 2023

    Thanks for the great review. We are constantly striving to the best Guests experience there is.i m grateful you chose our hotel for your stay.i hope you have enjoyed our extended check out and I'm happy that you appreciate the great location of our hotel.

    5.0

    Best place to stay

    himanshu j.couple

    Best place for stay this hotel is nearby to the krishna janambhumi and best for couple and family i rec

    Travel Month: Jul 2023

    Room: Deluxe Room

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