I had one of the worst hotel experiences of my life at this property. The overall condition of the place is extremely poor and completely unworthy of the amount charged.
To begin with, the air conditioning was non-functional, and despite repeated complaints, no one from the staff made any real effort to resolve the issue. The rooms were stuffy, hot, and uncomfortable, making it nearly impossible to rest.
The bathrooms were in an appalling state — unclean, smelly, and poorly maintained. The fixtures were broken, water leakage was constant, and the towels provided were visibly dirty. It was evident that hygiene and basic maintenance are not priorities here.
To make matters worse, I had a serious argument with a waiter in their restaurant after being served stale and poorly prepared food. Instead of handling the matter politely or professionally, the staff member was rude and confrontational, showing a complete lack of customer service etiquette.
The staff overall were unhelpful, discourteous, and indifferent. There was absolutely no sense of responsibility or respect toward guests.
The entire property gives off an impression of neglect and mismanagement — from dirty corridors to unwashed bedsheets and dust-laden furniture. It’s evident that cleanliness and hospitality are not part of their standards.
Staying here was deeply uncomfortable and frustrating. It would genuinely be better to spend a night outdoors than to endure such poor conditions and treatment.
I strongly advise future guests to avoid this hotel entirely. There are plenty of better options that actually value hygiene, food quality, and their guests’ comfort.