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Review Of HOTEL ROYAL HERITAGE

Kapasiya, Begusarai

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    User Rating & Reviews

    • everyone
    • business
    3.1
    Good

    19 Ratings, 10 Reviews

    excellent
    21%
    very good
    32%
    average
    5%
    poor
    21%
    bad
    21%

    Rating Categories

    • Location3.3
    • Cleanliness3.3
    • Room3.8
    • Value For Money2.0
    • Food2.3
    • Facilities3.0
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    Reviews Summary

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    The property has faced significant criticism from guests, primarily due to poor cleanliness and missing basic amenities. Breakfast has consistently been described as horrible, with a lack of variety and taste. The front office staff received negative feedback for being rude, especially during check-out. Some guests reported safety issues, such as a falling gate. While a few reviews mentioned spacious rooms and good location, these positives are overshadowed by complaints about service and food quality.

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