The property boasts a great location and friendly staff, with good food options. Guests appreciate the spacious ambiance and scenic views, although cleanliness and maintenance are often highlighted as issues. Room conditions vary, with reports of broken amenities and poor housekeeping. Service is a sticking point, with delays in requests and limited room service hours. While the atmosphere is welcoming, many feel the property needs significant upkeep to match its pricing, leading to a mix of experiences.