The property suffers from major cleanliness issues, with rooms described as unhygienic and poorly maintained. Guests reported unprofessional staff, poor communication, and even mishandling of belongings. Many expressed disappointment over inadequate room conditions, particularly with malfunctioning A/C and unkempt bathrooms. Furthermore, check-in problems and unfavorable service experiences left a sour taste. Overall, the property has been flagged for its lack of basic amenities and subpar service.