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Review Of Hotel O The Orchid0123401234

Mango, Jamshedpur

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    3.2
    Good

    66 Ratings, 19 Reviews

    excellent
    33%
    very good
    21%
    average
    11%
    poor
    6%
    bad
    29%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 3
    • 5
    • 3
    • 3
    • 5
    • 5

    Rating Categories

    • Location1.6
    • Cleanliness3.4
    • Room3.7
    • Food2.4
    • Value For Money2.9
    • Security2.7
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property is conveniently located near popular spots like Idz Sharara City, making it a decent choice for visitors. Some guests noted that rooms were clean and staff generally helpful. However, multiple reviews mention issues with check-in, including extra charges that were not communicated upfront, which led to frustration. Guests also reported power cuts and inconsistent water supply. While the food received some praise, cleanliness seems to be a recurring concern.

    Sort by:

    Positive first
    1.0

    Extra charges taken

    sk s.couple

    The hotel charged me more taken 300 extra and no wifi shared nor water bottle nothing, food are from outside and charges on hotel menu becoz the packing and taste where I eat many times from Humpty Dumpty restaurant

    Travel Month: Aug 2025

    Room: Classic

    1.0

    very bad

    deepshikha c.couple

    Verry bad experience,staf were rude , no good at all , took extra charges while check in n took so much time during check in

    Travel Month: Jul 2025

    Room: Classic

    1.0

    Property manager has cheated me.

    family with 2 kids

    Property owner demanded 500 more money to check in. they told me that my booking is not showing. if you want to check in pay Rs -500

    Travel Month: Oct 2024

    Room: Classic

    • user photos
    3.0

    Average Stay

    shubham k.

    Room was booked from make my trip app although i was asked to pay extra cash for the room by the hotel staff.

    Travel Month: Dec 2023

    Room: Classic

    1.0

    worst experience ever

    mrinal m.

    As idz sharara city is near to this hotel (1.5km) but for student never ever book this hotel because as they take extra charges (₹500 - ₹600) and also they are not ready to provide bill, what they take extra charge .

    Travel Month: Apr 2023

    Room: Classic

    Hotel O The Orchid has replied on Wed May 31 16:16:26 IST 2023

    Apologies for the inconvenience caused, Mrinal! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

    1.0

    Worst hotel

    vashu s.family

    Had a worst experience at this hotel firstly the staffs at the reception were very rude and ill-mannered, secondly even though we had an booking hotel staffs were forcing us to pay extra amount because of this we had to wait at the hotel for an hour and after that we had to cancel our booking.

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Classic

    Hotel O The Orchid has replied on Wed May 31 16:13:08 IST 2023

    Sincere apologies, Vashu! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Jatin

    2.0

    below average

    akshay k.business

    They charged me extra ₹407 money although I had completed the payment at the time of booking. AC was not working properly. Except that everything was casual. I recommend you should first clarify all the queries only then book this hotel other wise book another hotel.

    Travel Month: Feb 2023

    Room: Classic

    • user photos
    4.0

    Achha lga

    roshan l.couple

    Stay kar ke accha lga agar koi aayega to stay kijyega

    Travel Month: Jan 2023

    Room: Classic

    2.0

    They are cheating

    manaswi k.solo

    Hi, as i checked in hotel, they said they didn't have booking. I showed him details but they replied that there is no booking. When i said i will call on toll-free thay said i have to pay 800- more, then they will give room. I didn't have choice, so i paid

    Travel Month: Nov 2022

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Worst experience i had ever seen

    akash s.solo

    Hotel manager and owner not accepted booked price, they asked me to pay extra price otherwise they are not give room. I had to pay extra price.

    Travel Month: Oct 2022

    Room: Classic

    1.0

    Disappointed

    nitul s.family

    They did not allow me to check in as they told that their property will be undergoing some short of renovation, if such is a case they would not have accepted my bookings, i was traveling with my mother and she was not well, it took some time but the issue was resolved my make my trip. But no such efforts were made from the hotels end.

    Travel Month: Aug 2022 (11-Night Stay)

    Room: Classic

    4.0

    Good

    suraj n.solo

    Clear room clear bed all hotel members are good behaviour & hotel located r 2 good i lick & netx time i'm definitely wist in this hotel

    Travel Month: Aug 2022

    Room: Classic

    • user photos
    • user photos
    • user photos

    Hotel O The Orchid has replied on Thu Nov 03 14:34:10 IST 2022

    Hi suraj nande! thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, divya

    4.0

    Very good hotel

    amal h.solo

    I could give five star but there was no water in main tap in bathroom and sometimes the light of the room was off due to some electricity problem. Tv and wifi didn't work, the room was bit small but it was very clean. The receptionist and the staff was very helpfull. The hotel is near hill so you can view a great landscape. They provide food if you don't want to go outside, overall it was a great experience.

    Travel Month: Jul 2022

    Room: Classic

    • user photos
    • user photos
    4.0

    Good

    akarsh r.loyalty-iconcouple

    Good stay, but rooms should be more cleaned

    Travel Month: Jul 2022

    Room: Classic

    1.0

    Worst

    arockia s.loyalty-iconbusiness

    Cleanliness - don't know the meaning of it! hygiene - pathetic covid norms - nothing in place food - even though the breakfast was complement - they deny wifi/hot water - just on the website but not in the room

    Travel Month: Feb 2022

    Room: Classic (2X)

    Hotel O The Orchid has replied on Tue Feb 08 00:00:15 IST 2022

    Hi arockia samy! we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, james!

    3.0

    Average Stay

    yugesh k.solo

    Nice and clean hotel breakfast and service were also good , only thing is there was no hot water and there was some electricity issue at night.

    Travel Month: Oct 2021

    Room: Classic (2X)

    Hotel O The Orchid has replied on Fri Oct 22 16:31:11 IST 2021

    Hi, yugesh! we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time regards, amelia

    5.0

    Goog hotel

    ganesh c.couple

    Best hotel good room good was room best location

    Travel Month: Sep 2021

    Room: Classic (2X)

    Hotel O The Orchid has replied on Thu Sep 16 07:46:06 IST 2021

    Appreciate your valuable comments, ganesh charkarborty! happy to know that your experience with us was pleasant. Thanks a lot for sharing your opinion and hope we will serve you even better whenever you stay next with us. Enjoy your day ahead ) regards, rachit

    5.0

    Good feel

    shekhar s.couple

    Perfect safety and sensitise hand, and very gud food

    Travel Month: Mar 2021

    Room: Classic (2X)

    Hotel O The Orchid has replied on Fri Mar 26 07:28:26 IST 2021

    Thanks for such a lovely review and wonderful rating, shekhar singh! we will always strive to keep up with your expectations in future. Give us another chance to host you soon ) regards, amit

    1.0

    Not a great deal

    sudeep s.couple

    Rooms are different from the pictures. Blanket was not cleaned
    The picture of rooms are totally different from the real room at the hotel. Infant these are the different rooms. The blanket the provided us is too much dirty. Bathroom is cleaned. Disappointed with the room and the blanket.

    Travel Month: Jan 2021

    Room: Classic (2X)

    Hotel O The Orchid has replied on Sat Jan 09 04:30:21 IST 2021

    Hey sudeep sarkar, thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, james!

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