The reviews highlight significant issues with cleanliness, with many guests noting dirty rooms and unhygienic bathrooms. Additionally, amenities are lacking; no fridge, limited toiletries, and malfunctioning air conditioning were common complaints. Guest service also received criticism, particularly for rude staff and poor communication. While some found the property to be well-located, near transport, others expressed dissatisfaction with food quality and overall experience, describing it as disappointing and not living up to expectations.