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Bhimganj Mandi, Kota | 8 minutes walk to Kota Junction Railway Station
34 Ratings, 16 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a great location near the railway station, making it convenient for travelers. Guests appreciate the cleanliness and helpfulness of the staff. There are some hygiene and service concerns, particularly regarding dirty bed sheets, missing toiletries, and communication issues with staff. While many found the food good and amenities satisfying, the inconsistency in room standards and staff responsiveness has left some disappointed. Overall, it seems suitable for short stays if one can overlook a few shortcomings.
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bad staff bad ambience terrible service. didn't get any refund for the st
went for a short stay can't stay over there bcoz of terrible service and had to leave the stay ....
Room: Classic
superb experience
hotel is really so beautiful and clean and staff is also helpful and polite. whenever I will travel to kota i will stay everytime in this hotel♥️
Room: Suite
Hotel O Raj Kesar has replied on Wed Sep 07 06:48:11 IST 2022
Thanks for sharing your valuable feedback ravine gurjar! hoping to make your next stay more fascinating to your further visits. Have a wonderful day! regards, sagar
Good
Little bit bed sheet is dirty, otherwise good
Room: Deluxe
Property, food
This property location is good near station and food facilities are very good
Room: Deluxe
Breakfast related issue
They not give me the breakfast
Room: Deluxe
Happy 😊
All is good 👍. location is goo
Room: Deluxe (3X)
Not a good hotel
Hygiene issue, mosquitoes issue, room was not as expected, i booked a suite but the room was smaller and not quite good, washroom was not up to the standard quite a disappointing experience.
Room: Suite (4X)
Couple friendly
Food is good, service is good and with great washroom facility.
Room: Deluxe (3X)
Hotel O Raj Kesar has replied on Mon Jan 20 07:57:51 IST 2020
Hey, Rajvir Singh! Love to see such an amazing review and we would love to host you soon :) Have a rocking day ahead :) Regards, Rachit.
Near railway station
Good location for near railway station, clean room, clean washroom.
Room: Suite (4X)
Hotel O Raj Kesar has replied on Sat Jan 18 09:21:27 IST 2020
Hey, Abhijeet Sharma. Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we'll put in our continuous efforts to retain this love and make your experience nothing less than perfect to your next visit with us. Have a pleasant day ahead. Regards, Sagar.
Excellent Stay
Nice breakfast, also other amenities was good, rooms also neat and clean.
Room: Suite (4X)
Hotel O Raj Kesar has replied on Sun Dec 29 07:48:55 IST 2019
Thank you for sharing your seamless experience, Pritam Gawande! We'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Navneet
About a average place
You can crash for a short trip
Room: Deluxe (3X)
Hotel O Raj Kesar has replied on Sat Dec 28 20:24:35 IST 2019
Hi, Keshav! Thank you for taking out your valuable time to rate us. It seems that you aren't fully satisfied with our services and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Rachit
It was not good
There was no towels, soaps, toilet papers in the bathroom, washroom was not clean as I expected. The hotel staff asked to show the suite to other guest also while I was there, this was really bad experience.
Room: Suite (4X)
Hotel O Raj Kesar has replied on Mon Nov 25 14:14:29 IST 2019
We truly regret for the distress caused, Abdul! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Ravi!
Near Kota Junction.
Good hotel and well maintained.
Room: Suite (4X)
Hotel O Raj Kesar has replied on Sat Oct 12 07:29:23 IST 2019
Thank you for rating us highly, Shiv Prakash! Glad to know that services offered by us meet up your expectations and we'll endeavour to keep it up. Looking forward to your next visit with us and ensure you will cherish these lovely memories forever. Regards, Navneet
Poor Stay
The building is nice and gives traditional looks. but the rooms and staff is terrible. Rooms are smelling badly. Staff members doesn't respond and are very rude. they do not support to visitors enquiries. The bed sheets were heavily dirty with yucky stains and they did not bother to change even after request. We were not provided the soap and other bathroom kit and Not even the water was given. Breakfast is also tasteless. If one just want to enjoy the reception area, then only we will suggest to book this hotel. I am sorry, I wasted my money.
Room: Deluxe (3X)
Hotel O Raj Kesar has replied on Thu Oct 03 23:50:51 IST 2019
Sorry for the unpleasant experience you had with us, Rohit! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be memorable one) regards, Jamil
Nice room
Stay is pleasant. Hotel staff is good in behaviour.
Room: Suite (4X)
Hotel O Raj Kesar has replied on Sat Sep 28 07:23:00 IST 2019
Hey Amitava Samanta, pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon) regards, Hemant
Nice stay
Pleasant stay. Nice room. Staff behaviour good
Room: Classic (2X)
Hotel O Raj Kesar has replied on Wed Sep 25 07:15:48 IST 2019
Appreciate your feedback, Amitava Samanta! Please share your views in the future as well. We would love to be your host again soon) regards, Amit
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