This property has a mix of experiences from guests. While some praised the cleanliness, comfortable rooms, and helpful staff, others faced significant issues like cockroach infestations, poor service, and extra charges. Reports of unavailability of A/C, water supply problems, and unprofessional behavior from staff were common. Some guests enjoyed the cozy atmosphere and found the location convenient, especially near metro stations. However, several reviews highlight serious complaints about booking discrepancies and room conditions.