Guests have reported a mix of experiences at this property. Positive notes include helpful staff, clean environments, and beautiful rooms, making for a pleasant ambiance. However, many faced serious issues like dirty rooms, absence of basic amenities like hot water and breakfast, and poor service. Complaints about pest problems and lack of maintenance are concerning. Overall, while some guests appreciated the comfort and atmosphere, the lack of essentials and professionalism has led to significant dissatisfaction among many.