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Review Of Hotel O Marie Gold Suites

Name: Hotel O Marie Gold Suites
Address: 98/9/21 , NA, Image Gardens Rd, Vip Hills, Silicon Valley, MadhapurSilicon Valley, Madhapur, Hyderabad, Hyderabad, 500081, IN
Rating: 3.2

Madhapur, Hyderabad | 2.5 km drive to Mindspace IT Park, Hyderabad

User Rating & Reviews

everyone
couple
group
business
family
solo

3.2

Good

100 Ratings

excellent

33%

very good

19%

average

12%

poor

bad

27%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.8
Cleanliness3.3
Room3.3
Food2.4
Hospitality3.4
Value For Money3.1

We are using generative AI to show you summarised user review

Reviews Summary

Guests appreciate the property's decent location and friendly staff. However, cleanliness and maintenance are significant concerns, with many noting dirty rooms, used bedsheets, and poorly maintained bathrooms. Wi-Fi issues and lack of food options are other drawbacks. While some find it a comfortable budget stay, numerous guests expect better cleanliness and service, as the overall experience is mixed.

1.0

Horrible hygiene

anand o.solo

Location decent, no food served, hygiene is a minus 10, all rooms have dirty bedsheets n towels, bathrooms also have stains, the blankets also had stains of oil food and what not.

Travel Month: Dec 2021

Room: Classic (2X)

2.0

Poor

phanindar g.group

No safety measures. No propper recieving

Travel Month: Jul 2021

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Wed Jul 14 10:10:31 IST 2021

Sincere apologies, phanindar! we understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, sara!

5.0

Good and affordable stay

digvijay m.family

The location of the Hotel is very good. The staff is very friendly and responsive.

Travel Month: Feb 2020 (4-Night Stay)

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Tue Feb 25 07:54:44 IST 2020

Thank you for rating us super, Digvijay Malviya! Glad to know you loved our services. We are excited to welcome you soon with an amazing service whenever you visit us next time. Regards, Rahul.

5.0

Good enough, can be better

nagateja m. loyalty-icon

couple

The maintenance, cleanliness should be more proactive rather than reactive in such a prime, competitive location.

Travel Month: Dec 2019 (3-Night Stay)

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Thu Jan 09 07:34:26 IST 2020

Thank you for rating us highly, Nagateja Mande! Glad to know that services offered by us meet up your expectations and we'll endeavour to keep it up. Looking forward to your next visit with us and ensure you will cherish these lovely memories forever. Regards, Sagar

2.0

Worst staff

vikash b.couple

Staff were ridiculous, they were not at all helpful.

Travel Month: Dec 2019

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Fri Jan 03 11:42:58 IST 2020

Hey Vikash, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Jamil!

4.0

tapas b.business

Good place. Room are comfortable to stay. Good location. Services are good, location is very good.

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Thu Jan 02 13:14:22 IST 2020

Hey, Tapas! Our team is thrilled to have such great feedback from you. Thank you for making our day. Regards, Jamil!

4.0

Stay

sakshi p.couple

Room is nice and staff is also good.

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Tue Dec 03 13:02:08 IST 2019

Thanks for such a lovely review, Sakshi! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Jamil!

1.0

Stay at Hyderabad

avinash k.business

Room quality worst non-proper room service and cleanliness for breakfast they only provide 2 idlis and 2 puri. Restaurant not up to mark.

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Mon Nov 25 14:14:39 IST 2019

Sincere apologies, Avinash! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Rahul!

5.0

Awesome

sairam s.group

Very clean and interior are awesome

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Mon Nov 18 07:38:36 IST 2019

Appreciate your valuable feedback, Sairam Singh! That's what always motivate us to enhance your experience with us. Hoping to welcome you again soon and we ensure that you would enjoy the hospitality for what we are known for. Have a marvelous day! Regards, Pravin

3.0

I travelled with my friend

b s.

group

Stay was average. According to it's standards we couldn't expect more. Overall fine

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Sat Nov 09 14:15:52 IST 2019

Hi be, we're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Shreya!

4.0

Overall good

deepika p.couple

Good stay can improve more and staff was very polite

Travel Month: Oct 2019 (5-Night Stay)

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Mon Oct 21 00:08:56 IST 2019

Thanks for your valuable time to write the review, Deepika. As per the feedback, it seems that you are not fully satisfied with the services and we are extremely apologetic to know this, however, we shall strive hard to ensure better services in the future. Regards, Vishal

5.0

Nice service

ashvin d.couple

Low budget Worth the money with good staff and good service

Travel Month: Aug 2019 (3-Night Stay)

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Sat Sep 28 07:22:44 IST 2019

Thanks for the perfect rating, Ashvin Dhinwa! Hope this love is retain forever and we ensure to make your next stay more exciting and memorable one) have a great day! Regards, Vishal

3.0

No wi-fi

sanjana r. loyalty-icon

couple

No Wi-Fi for 10days and they haven't cleaned the room after intimating thrice on the same day. Maggie was good.

Travel Month: Aug 2019

Room: Classic (2X)

5.0

Good stay with friends

kishore k.group

Me and my 4 friends stayed in this Hotel for 1 day. It was a nice stay here.

Travel Month: Aug 2019

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Mon Aug 19 06:44:53 IST 2019

Hey Kishore Kankata, it's always good to See our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! Regards, Hemant

2.0

Poor Stay

nirja v.couple

Room is not cleaned. Ac remote is not working. Food is not available

Travel Month: Jul 2019

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Mon Aug 05 14:48:54 IST 2019

Sorry for the discommode, Nirja! We understand that we were not able to live up to your expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Sagar

3.0

Stay was not up to the mark

mahesh k.couple

I have the 5 star rating before but now they are not up to the mark, staff were not good, food is not satisfactory, I’ve stayed there for more than 10 days without WiFi( after complaining each and every day), no proper response after the online payment at the time of check-in in the morning they made us wait for 4 hours to seek that out, finally I have to cancel my entire booking and have to pay at the hotel that cost me extra, how ridiculous is that. Just cause of the ambience and location, I am going for 3 star rating. Have to improve a lot.

Travel Month: Jul 2019

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Thu Aug 01 21:12:51 IST 2019

Hi, Mahesh! We sincerely apologize for the trouble caused. We would like to thank you for sharing such an important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Rahul

1.0

Terrible Stay

tirumalashetty s.couple

No proper response from staff towards the customer or the guest.

Travel Month: Jul 2019

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Thu Aug 01 21:05:56 IST 2019

Hi, Tirumalashetty! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead) regards, Rahul

2.0

Poor Stay

sanjana r. loyalty-icon

couple

No Wi-Fi for 10 days and they didn't respond to our complaints, TV is not working, cleanliness not up to the mark. Only the ambience is good.

Travel Month: Jul 2019 (7-Night Stay)

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Thu Aug 01 21:05:29 IST 2019

Hi, Sanjana! We re extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Rahul

1.0

Room was not available for check-in.

sohail q.couple

Unprofessional staff. Room was not ready even at 3pm. Waited around 1 hour to get the room. They gave us a room which wasn't ready for stay (non working AC, TV remotes were not there, broken flush handles in toilet etc). After insisting multiple times, they changed our room.

Travel Month: Jul 2019

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Thu Jul 25 20:38:34 IST 2019

Hi, Sohail! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Rahul.

1.0

A big no

konduri s.group

Please don't consider this waste of money

Travel Month: Jul 2019 (6-Night Stay)

Room: Classic (2X)

Hotel O Marie Gold Suites has replied on Wed Jul 24 19:42:26 IST 2019

Sincere apologies, Konduri! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Swarna