The property has a mixed bag of reviews. While some guests appreciated the beautiful and well-furnished rooms, along with a friendly staff, others faced issues like poor service, unclean rooms, and demands for additional payments. Several visitors reported dissatisfaction due to either broken facilities or lack of basic amenities like food and hot water. The location, however, is praised for being central and convenient, close to entertainment and transport. Some guests felt undervalued due to last-minute room allocation problems.