The property has a great location with friendly staff, making for a positive atmosphere. Some guests appreciated the cleanliness and comfort, especially the cozy beds and hygienic bathrooms. However, numerous reviews highlight poor room conditions, with broken furniture and issues like non-functioning ACs. Service inconsistency is evident, as guests faced check-in problems and were given less priority when booked through certain platforms. Overall, while the location and staff kindness shine, the cleanliness and service quality need significant improvement.