Guests appreciate the cooperative and helpful staff, noting their politeness and the clean, spacious rooms. The property's location is a highlight, being conveniently on the main road and close to transportation options. However, there's significant criticism regarding inadequate facilities, such as the absence of western toilets, washbasins, and basic amenities in the rooms. Many feel that the property does not match the information provided during booking and express dissatisfaction with the pricing for the services offered.