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Sector 19, Noida | 4 minutes walk to IndoGulf Hospital & Diagnostics
24 Ratings, 10 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests seem to appreciate the property’s location, but many have faced significant issues. Complaints include unclean rooms and bathrooms, non-functional AC, lack of toiletries, and unprofessional staff. Some guests had a tough time with the check-in process and encountered problems with promised amenities like free Wi-Fi and breakfast. Overall, the quality of service appears to be subpar.
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Poor Stay
Hotel was totally underrated staff are just like unpadh gawar
Room: Classic
Hotel O Essendi Hospitalities Llp has replied on Wed May 31 16:06:45 IST 2023
Hi, we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.
Terrible experience & pathetic service issue - not recommended
I had a terrible experience while staying. On the first instance while check-in to the hotel the owner told me the tarrif is too less. I was given a room where ac was not working and the bathroom door wasbroken. Later after waiting for almost 5 hrs i was shifted to another room. Even i found there were no toiletries at the wasroom. Free wifi as mentioned was not functional. Next day when i asked for complimentary breakfast the hotel denied and said they will charge. When complained to make my trip they simply denied by saying he cannot do anything and i need to solve of my own. Only for wifi they can refund 20% however at the time of booking it was written due to service issue refund will be 100. I asked for the manager on line but the make my trip customer care is horrible. Pathetic behaviour. Linens were dirty. Young boys and girls book this hotel for hourly basis. All wrong information given at the make my trip portal. They are all cheating the people.
Room: Classic
location is good but not clean hotel
rooms are not worth rooms are not clean even the washroom has no water 🙄
Room: Classic (2X)
Hotel O Essendi Hospitalities Llp has replied on Fri Mar 18 08:00:06 IST 2022
Thank you so much for the amazing feedback, ansh yadav! we will put in our efforts to provide consistent service to your future visits. Regards, swarna
Poor hygiene
Very bad experience first time in hotel
Room: Classic (2X)
Hotel O Essendi Hospitalities Llp has replied on Fri Apr 08 11:45:21 IST 2022
Hi, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, andrew
Terrible Stay
groupIt was very ugly no cleanness no service, no food. They are totally unprofessional. I booked it for my guest they left the hotel without staying there within 1 hr. You are requested to remove from your list to such worst class property.
Room: Classic (2X)
Average
coupleIt's a residential plot. There were no services. Not even soap in the washroom
Room: Classic (2X)
Nightmare
No electricity. Ac not working
Room: Classic (2X)
Hotel O Essendi Hospitalities Llp has replied on Thu Mar 25 14:30:38 IST 2021
Hi rajat awasthi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james!
Worst service and room quality
Hotel does not have good rooms, no ac’s were running properly. Washrooms are very dirty.
My bad choice that i booked this hotel along with the family.
Room: Classic (2X)
Hotel O Essendi Hospitalities Llp has replied on Sat Mar 20 14:30:51 IST 2021
Hi rahul srivastava! we do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, james!
Did not give breakfast even after speaking
Did not give breakfast even after speaking
Room: Classic (2X)
Hotel O Essendi Hospitalities Llp has replied on Sat Mar 13 03:00:22 IST 2021
Hi ashok kumar! we do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, james!
Social distancing, sanatised room.
Room should be proper sanatised, social distance should be maintained. Location is good i have not eaten the food.
Room: Classic (2X)
Hotel O Essendi Hospitalities Llp has replied on Fri Mar 19 10:18:08 IST 2021
Hi arun pandey, thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, palak!
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