The property has received numerous negative reviews focusing on cleanliness and service issues. Guests reported dirty rooms with cockroaches, malfunctioning air conditioning, and poor maintenance. Many faced additional charges upon arrival, despite pre-paid bookings, leading to frustration. The staff’s behavior was often described as rude, with slow responses to requests. Food options were limited or unavailable altogether, further disappointing visitors who expected basic amenities. Overall, numerous guests found their experience unsatisfactory and not worth the cost.