"I recently stayed at this hotel and had a disappointing experience. The washroom had a persistent unpleasant smell, which made my stay uncomfortable. Additionally, the bedding didn't seem fresh, and I'd recommend improving the laundry facilities.
The food quality was subpar, and what's more, there wasn't even a restaurant available within the hotel premises. This limited my dining options significantly.
To improve, I'd suggest focusing on maintaining cleaner washrooms, possibly by increasing the frequency of cleaning and ensuring proper ventilation. Regular deep cleaning of surfaces, toilets and floors would greatly enhance the overall experience.
For the bedding, consider upgrading laundry practices, like using hypoallergenic materials and ensuring sheets are washed and changed regularly.
"I recently stayed at this hotel and had a disappointing experience. The washroom had a persistent unpleasant smell, which made my stay uncomfortable. Additionally, the bedding didn't seem fresh, and I'd recommend improving the laundry facilities.
The food quality was subpar, and what's more, there wasn't even a restaurant available within the hotel premises. This limited my dining options significantly.
To improve, I'd suggest focusing on maintaining cleaner washrooms, possibly by increasing the frequency of cleaning and ensuring proper ventilation. Regular deep cleaning of surfaces, toilets and floors would greatly enhance the overall experience. Thanks
Hotel Nova Boutique has replied on Sun Oct 05 14:11:04 IST 2025
Dear Guest,
We sincerely regret to hear that your recent experience with our Hotel, did not meet your expectations. Please accept our apologies for the inconvenience caused. Guest comfort and satisfaction are our top priorities, and we take your feedback very seriously.
We hope you will give us another opportunity to serve you better in the future.
Warm Regards,
Team Nova Hotels.