The property has a central location and supportive staff, which are its standout features. However, cleanliness is a major issue, with dirty rooms, unwashed linens, and untidy bathrooms frequently highlighted in reviews. Guests reported a lack of proper maintenance, like broken windows and shower problems. While the food received some praise, many felt it didn’t make up for the overall disappointing experience, with several recommending against staying here due to the poor service and hygiene standards.