The property boasts a prime location, very close to the railway station and in the bustling Paltan Bazaar, making it convenient for shopping and local eateries. However, multiple reviews highlight cleanliness issues, with dirty rooms, beds, and bathrooms noted frequently. Guests also reported noise from traffic and a lack of hot water and basic amenities like towels. While some staff were praised for their helpfulness, overall service and management attendance seem to need significant improvement.