Rooms were clean but unfortunately there came a rat in our room at 2am , post that we all lost our sleep , checked out early cos that
Hotel Mayur Residency has replied on Sat Jul 19 11:36:25 IST 2025
Dear Mr. Vijay Poothenchery,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the presence of a rat in your room. This is certainly not the experience we wish for any of our guests.
We are taking immediate action with our pest control and housekeeping teams to ensure this does not happen again. Your comfort is important to us, and we assure you that such incidents will be addressed strictly.
Once again, we apologize for the discomfort caused and hope to serve you better in the future.
Warm regards,
Manager