Guests have mixed feelings about this property. While the location is convenient, just a short walk from the railway station, several reviews mention issues like non-functional TVs, lack of hot water, and cleanliness concerns. Staff are generally described as polite and responsive, with 24-hour room service being a highlight. However, food quality has received negative feedback, and some guests reported misleading information regarding their bookings. Overall, the property shows potential but has significant room for improvement.