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Review Of Hotel Jaipur Heritage0123401234

Shankar Nagar, Jaipur | 2.6 km drive to Jal Mahal

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    63 Ratings, 38 Reviews

    excellent
    16%
    very good
    27%
    average
    24%
    poor
    14%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 4
    • 2
    • 2
    • 4
    • 3
    • 4
    • 3
    • 2

    Rating Categories

    • Location3.6
    • Cleanliness3.0
    • Room3.3
    • Food3.1
    • Hospitality3.1
    • Value For Money3.0
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    Reviews Summary

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    The property has mixed reviews, with highlights including a good location near tourist spots and a nice rooftop restaurant offering quality food. However, cleanliness is a major issue, as many guests reported dirty rooms and bathrooms. The staff's training and service level were criticized, with complaints about unavailability and poor attitude. Guests have noted loud music disturbing the peace and a lack of basic amenities. Some mentioned a nice garden and supportive staff, but overall experiences tended to lean negative.

    Sort by:

    Positive first
    2.0

    Poor Stay

    alok.family with 2 kids

    The stay was average – the only good part was the staff, who were polite and helpful. However, the rest of the experience was quite poor. The property is very old and lacks proper maintenance. The breakfast options are extremely limited – they only serve parathas, and there are no suitable options for kids. Shockingly, they even serve tea and coffee to children. Would you really want your young kids to drink tea or coffee? I even requested them to at least offer lemon soda or milk for the kids, but their response was, ‘This is all we can provide.’ Even the hot water wasn’t working properly. Overall, I wouldn’t recommend this place, especially for families. Please consider looking for a better alternative.

    Travel Month: Jun 2025

    Room: Deluxe AC

    Hotel Jaipur Heritage has replied on Sun Aug 24 20:45:24 IST 2025

    Dear Alok ji, Thank you for sharing your feedback. While we’re truly glad to hear that our staff left a positive impression with their politeness and helpful attitude, we’re sincerely sorry to know that the rest of your stay did not meet your expectations. We apologize for the inconvenience caused by the maintenance issues and limited breakfast options. Your concern regarding suitable meals and beverages for children is completely valid, and we understand how important this is for families traveling with young ones. Please rest assured, we are actively reviewing our offerings and will consider your suggestions to improve both variety and suitability for all age groups. We’re also looking into the hot water issue you mentioned to ensure it is promptly resolved. Guest feedback is incredibly valuable to us, and your comments will help us improve our services and facilities. We regret that your experience was not as enjoyable as it should have been and hope you might consider giving us another chance in the future. Warm regards, Vikram Singh Chauhan Hotel Jaipur Heritage

    3.0

    Average Stay

    asif k.

    Hotel not good

    Travel Month: Jan 2025

    Room: Deluxe AC

    2.0

    Poor Stay

    veena j.loyalty-icon

    My recent stay at a booked property was underwhelming. the property was unhygienic, noisy, and had untrained staff. The constant loud music, albeit for religious purposes, was disturbing.

    Travel Month: Dec 2024

    Room: Executive AC

    4.0

    Good Stay

    rakibuddin a.couple

    Budget stay. Cleanliness needs to be improved. Outside ambience is good. Rooftop restaurant is also nice and quality food is available. Staff is supportive, well groomed. And most importantly all the tourist sites are close to the hotel. So it’s a good place to stay overall.

    Travel Month: Dec 2024

    Room: Deluxe AC

    1.0

    Terrible Stay

    sunit k.

    It's a banquet hall cum hotel. Renovation works has been processed, not comfortable to stay. Pool are under construction and rooms are not well equipped. Very bad experience

    Travel Month: Sep 2024

    Room: Deluxe AC

    2.0

    Poor Stay

    shair a.loyalty-icon

    The was under renovation. I did not click the photos. Because the hotel was under renovation and the hotel was not clean. The pillow covers and curtains were dirty and had a bad smell.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Deluxe AC

    5.0

    Excellent Stay

    sibananda s.

    Spacious and clean rooms, courteous staff, good location for site seeing.

    Travel Month: Nov 2023

    Room: Deluxe (A/C)

    5.0

    Excellent Stay

    mahesh m.business

    “the staff was great. The receptionists were very helpful and answered all our questions. The room was clean and bright, and the room service was always on time. The food at dag-la the rooftop restaurant was absolutely delicious! the staff was friendly, and the atmosphere was cozy and inviting. I can’t wait to come back!”.

    Travel Month: Aug 2023

    Room: Deluxe (A/C)

    Hotel Jaipur Heritage has replied on Mon Aug 28 12:21:32 IST 2023

    Dear MAHESH. Thank you for taking the time to review your stay with us.I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Looking forward to seeing you again soon

    3.0

    Mza nhi aaya

    dr m.couple

    Jaipur heritage hotel are good but service low

    Travel Month: Jul 2022 (3-Night Stay)

    Room: Executive (A/C)

    1.0

    Nothing good

    aditya p.family

    Nothing good, location good but neither room service good nor basic amenities good

    Travel Month: Jan 2020

    Room: Executive (A/C)

    4.0

    Good Stay

    akshay d.couple

    Everything is good. Facilities is also good.

    Travel Month: Dec 2019 (3-Night Stay)

    Room: Deluxe (A/C)

    2.0

    Non charming/dull management

    arvind k.solo

    AC was not working. Used bedsheet was given. After complaining new one was given. Housekeeping was terrible. They were not hospitable.

    Travel Month: Oct 2019

    Room: Deluxe (A/C)

    1.0

    Loud music, horrible ambience

    krishnamurthy v.loyalty-iconcouple

    Loud parties not professional staff.

    Travel Month: Oct 2019

    Room: Family Suite (A/C)

    1.0

    Bad experience

    bablu b.family

    Please don't book this property for staying. Actually this property is only for marriage parties etc. They don't have staff even to carry your luggage and other room services. They don't have kitchen to serve breakfast or other things. There are many other better hotels in less expensive.

    Travel Month: May 2019

    Room: Executive Deluxe Room

    1.0

    Terrible Stay

    manoj k.

    It wasn't anywhere close to features mentioned on web. Service pathetic and staff useless, rooms were average. We were most upset with service and staff. Had to ask for everything (even newspaper) couple of times.

    Travel Month: Dec 2011

    Room: Executive Club

    3.0

    Service is totally not good ...

    akshay d.couple

    Hotel location is out side of city and no any market near of hotel. Hotel service is totally poor and hotel staff are not in hotel at vacation time. And all are foods heavy expensive. Lunch and dinner facilities are not available.

    Travel Month: Oct 2017

    Room: Deluxe Room

    1.0

    3rd Class Hotel and Very

    saurabh k.family

    3rd class service, rooms are dirty & unhygienic, intercom doesn't work, pathetic service, menu is shared but no food availability & no prior information shared about the same & no one is even bothered about the guests. Never expected from MMT that this type of hotels they have chosen as best hotels in their list.

    Travel Month: Sep 2017

    Room: Family Suite Room

    3.0

    Best location and environment

    s m.family

    Best location and best environment for family staying. This hotel has a green garden for playing & enjoying evening tea. Enjoying moonlight at night near the nature. I suggest all of my friends to take the hospitality of this hotel if they visit Jaipur.

    Travel Month: Mar 2017

    Room: Deluxe

    3.0

    The stay is just as

    ashok.family

    Just OK The rooms were not that great. Since we did not pay much for the property so we cannot expect to get anything better than we got. Please do not go for it if you are paying above 1200/day. We went for a day trip so it did not bother us much.

    Travel Month: Apr 2017

    Room: Deluxe

    5.0

    Good stay

    xinte.solo

    It is a nice place, nice hotel to live in. In this hotel, there is one garden, it is beautiful. And this location near water palace and many other famous place, so you can go out to visit them any time you want.

    Travel Month: Apr 2017

    Room: Deluxe

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