The stay was average – the only good part was the staff, who were polite and helpful. However, the rest of the experience was quite poor. The property is very old and lacks proper maintenance.
The breakfast options are extremely limited – they only serve parathas, and there are no suitable options for kids. Shockingly, they even serve tea and coffee to children. Would you really want your young kids to drink tea or coffee? I even requested them to at least offer lemon soda or milk for the kids, but their response was, ‘This is all we can provide.’
Even the hot water wasn’t working properly.
Overall, I wouldn’t recommend this place, especially for families. Please consider looking for a better alternative.
Hotel Jaipur Heritage has replied on Sun Aug 24 20:45:24 IST 2025
Dear Alok ji,
Thank you for sharing your feedback. While we’re truly glad to hear that our staff left a positive impression with their politeness and helpful attitude, we’re sincerely sorry to know that the rest of your stay did not meet your expectations.
We apologize for the inconvenience caused by the maintenance issues and limited breakfast options. Your concern regarding suitable meals and beverages for children is completely valid, and we understand how important this is for families traveling with young ones. Please rest assured, we are actively reviewing our offerings and will consider your suggestions to improve both variety and suitability for all age groups.
We’re also looking into the hot water issue you mentioned to ensure it is promptly resolved. Guest feedback is incredibly valuable to us, and your comments will help us improve our services and facilities.
We regret that your experience was not as enjoyable as it should have been and hope you might consider giving us another chance in the future.
Warm regards,
Vikram Singh Chauhan
Hotel Jaipur Heritage