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Review Of Hotel Indraprastha

Pachmarhi, Pachmarhi

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • family
    2.8
    Average

    22 Ratings

    excellent
    14%
    very good
    18%
    average
    32%
    poor
    14%
    bad
    23%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 1
    • 1
    • 5
    • 1
    • 5
    • 2
    • 4
    • 2

    Rating Categories

    • Location4.4
    • Cleanliness3.2
    • Room3.3
    • Value For Money3.4
    • Facilities3.1
    • Hospitality3.3
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    Reviews Summary

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    Guests appreciate the nice ambience and cleanliness of the property, along with its good location near the market. However, many found the service inconsistent and maintenance lacking, with issues like unclean rooms and faulty amenities. While food received some praise, the overall experience varied, with some guests reporting frustrations over check-in and staff responsiveness.

    1.0

    Not good at all

    sivaji c.family

    They are very non-particular about the check in time. They even did not provided the single amenities allotted towards booking.

    Travel Month: Dec 2019

    Room: Executive Non A/c Room

    Hotel Indraprastha has replied on Thu Jan 30 13:47:18 IST 2020

    Dear Sivaji Chaterjee, we're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We hope to resolve this to your benefit and earn you back as a customer.

    5.0

    Excellent Stay

    dhruv u.family

    Nice ambience and cleanliness found in the Hotel. Courteous staff.

    Travel Month: Nov 2019

    Room: Maharaja A/c Room

    Hotel Indraprastha has replied on Thu Nov 14 17:12:28 IST 2019

    Thank you for your review and for choosing our Hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our Hotel.

    1.0

    Not satisfactory

    sriyankar a.family

    We booked two AC executive rooms. One room was good, another was bad. I had to change the room twice during three nights stay. I forgot to claim the receipt adjusted with the balance amount of GST.

    Travel Month: Oct 2019 (3-Night Stay)

    Room: Executive A/c Room

    Hotel Indraprastha has replied on Mon Oct 21 17:07:22 IST 2019

    Dear Mr. Sriyankar Acharya, we're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We hope to resolve this to your benefit and earn you back as a customer.

    5.0

    Excellent Stay

    prashant j.family

    Nice Hotel and Hotel location is good

    Travel Month: Oct 2019

    Room: Executive Non A/c Room

    Hotel Indraprastha has replied on Sat Oct 19 15:42:26 IST 2019

    Dear Mr. Prashant Jain, thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to know that you enjoyed your accommodations, as well as the services. Our Hotel aims to provide a truly unique experience, and we are thrilled to know that we were able to exceed your expectations. We look forward to welcoming you back to our Hotel in the future.

    2.0

    Unprofessional

    sooraj k.family

    It was average stay. Staff is unprofessional and rooms are not very good. Facility wise average stay.

    Travel Month: May 2019

    Room: Executive Luxury A/c Room

    Hotel Indraprastha has replied on Mon Jul 01 16:18:20 IST 2019

    Dear guest, we appreciate your efforts to communicate your feedback with us through writing a review, we will surely consider your feedback so that we could keep our services at par in future.

    1.0

    Terrible Stay

    priyanka a.loyalty-icon

    Not clean, TV remote was not working and on turning on the TV it displayed only one channel. One towel was provided no soap, no napkin no water kettle.

    Travel Month: Sep 2018

    Room: Executive Luxury A/c Room

    3.0

    Location was good

    abhinav j.

    Hotel location was very good.
    Average on everything.

    Travel Month: Jul 2018 (3-Night Stay)

    Room: Executive A/c Room

    3.0

    Just Satisfactory

    ravikant.solo

    Located near main market. Cleanliness par excellence. Refused to serve me dinner in their restaurant firstly because they were busy hosting some event it was pretty annoying and I saw a super big RAT in my room once.

    Travel Month: Jul 2017

    Room: Non Ac Executive

    4.0

    Nice place to stay.

    vrutant.couple

    Room is very well furnished but some repairing required to bathroom. Location is good. Market is very near from hotel. You can find everything on walking distance. Hotels food is also good. Staff is good but they can be better with fast service.

    Travel Month: Sep 2017

    Room: Executive Non A/c Room

    2.0

    Location

    anushree.solo

    Not a good experience ... Rooms were not clean. Bathroom was dirty and damaged. I was overcharged when I upgraded the room, although I tried to explain the manager but he got extremely furious and I finally had to pay the excess amount. Location is good ... But its a small town, so location is not such a big issue there.

    Travel Month: Jun 2017

    Room: Non Ac Executive

    5.0

    Location is good.

    amit g.couple

    Hotel is value for money. Location of Hotel is good, parking area is also available. Breakfast, lunch and dinner is tastey. Hotel staff is cooperative. Hotel may be arranged local Jeep for touring. The TV cable connection was not working. I have get discount through Makemy Trip.

    Travel Month: Jul 2017

    Room: Non Ac Executive

    4.0

    Mind blowing location with greenery and full of na

    paramjeet a.family

    Awesome rooms with nice interior device is also good location is mind blowing full of nature and greenery the environment is toòo good peace of mind and relaxation we get full relaxation in body and peace.

    Travel Month: May 2017

    Room: Ac Maharaja.

    3.0

    Good stay

    vikas s.family

    It was a good stay. It was neat and clean hotel people were cooperative. Nice location good tea and breakfast was served. But no lunch and dinner. Hotel is in heart of the city just beside bus stand can recommend for relaxed stay.

    Travel Month: Nov 2016

    Room: Non Ac Executive

    3.0

    Value For Money.

    aditya c.couple

    This hotel has amazing location in term of Pachmarhi. Located just near the market but not within market. Market area is very congested. Service is OK. You may have to ask for service cleaning. Food we did not try. Rooms are not very spacious but OK.

    Travel Month: Nov 2016

    Room: Non Ac Executive

    3.0

    Bad experience

    garima.couple

    Bedsheets was torn. Water problem in Bath room. No roof swimming pool. No Lake view. Fake photos given on MMT. Good service. Nice breakfast, but same limited menu. Overall I feel ditched by MMT I will give out of only 1. 5 star to MMT and to hotel 2. 5 star out of 5 star.

    Travel Month: Jul 2016

    Room: Non Ac Executive

    3.0

    Good location and nice stay

    dhirendra c.couple

    Very good location. Good service. Poor maintenance. Friendly staff. Good food but rates are very high. The most attraction nearby Jatashankar. Overall good. Cleanliness is not so hygienic. It may be improved.

    Travel Month: Jul 2016

    Room: Ac Maharaja.

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