The stay was very pleasant and smooth. The staff is very helpful and accomdoative, we did not have any issues at all during our stay. Infact, they happily agreed to store our bags for a day since we had a break in our 2 day stay here. The room was very clean! the property manager was accessible and offered to help us whenever needed. While the access to the property is only by steps, the staff was more than willing to help us with the bags. The best part of the property + it's location is right in the center if you want to be hanging around mcleodganj. Just 100m away from taxi and bus stand, close to all eateries, walking distance away from dl temple - the location was perfect!