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Review Of Hotel GSR

Mahalaskhmi Nagar, Tumkur

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    3.5
    Very Good

    103 Ratings, 23 Reviews

    excellent
    26%
    very good
    35%
    average
    19%
    poor
    7%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

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    • 4
    • 1
    • 2
    • 5
    • 3
    • 1
    • 1
    • 5
    • 4
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Property is conveniently located right on the highway, making it ideal for travelers in transit.
    • Rooms are clean and the property has been newly renovated with good amenities.
    • Food is tasty and there’s a nice restaurant on-site.
    • Staff service was criticized for poor management skills and unresponsiveness to feedback.
    Read more

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    Positive first
    3.0

    professionalism needs to be improved,

    ravi k.business

    Receptionist not behaved professionally, he has made unnecessary comments on my stay without understanding the facts

    Travel Month: Nov 2025

    Room: Non Ac Room

    1.0

    Terrible Stay

    ruchita m.couple

    charged a lot more to me for this hotel , at reception rooms were availableThe hotel condition was not worth this much.. it was very bad. Watchman asked us tip at car parking without even helping us in parking. Dinner from restaurant was not that good, waiter also asked us tip but not gave tissue paper, salt, cutlery basic things with food, i had called reception 3-4 times for towel but no one replied. Overall worst place to stay and overcharged also

    Travel Month: Oct 2025

    Room: Executive AC

    Hotel GSR

    Dear Madam, Thank you for sharing your feedback. We would like to clarify that your booking was made through an online travel platform, and we have not charged you any extra amount beyond what was confirmed at the time of booking. Regarding your concern about the watchman asking for a tip, we take such matters seriously and will look into this issue to ensure it does not happen again. As for the towels and bathroom amenities, these are provided in every room prior to check-in. However, we regret if you faced any inconvenience in receiving assistance from our reception team during your stay. We will also review your feedback regarding the restaurant service to ensure better guest experience in the future. We appreciate your comments and will use them to improve our services. Warm regards,

    1.0

    Terrible Stay

    chetan k.couple

    very bad staff and there is no cable for tv this was very bad.. couldn't see cricket match.

    Travel Month: Sep 2025

    Room: Non Ac Room

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    4.0

    Good Stay

    jaya m.family with 2 kids

    Hotel GSR, Tumkur is a good option for people looking for a quick break or an overnight stay during their road trip. The property is conveniently located right on the highway, making it easy to access and ideal for travelers in transit. Overall, a comfortable and practical stopover.

    Travel Month: Sep 2025

    Room: Executive AC

    1.0

    Terrible Stay

    jayant k.

    The worst hotel. The Ac was not working..room fan was not working..shifted two times but all were the same...moreover twin bed was not offered..and room was smoking while asked for non smoking type

    Travel Month: Sep 2025

    Room: Club Suite Room

    4.0

    Decent Hotel close to NH48

    vishal m.family

    We stayed for 1 night on the way from Pune to Vellore. Though we couldn't explore much but the in the limited time we had, we felt that the hotel is nicely maintained. Parking was good. Location is close to NH48.

    Travel Month: Jul 2025

    Room: Executive AC

    4.0

    Good Stay

    aishwarya p.family

    Location found on MakeMyTrip, food was awesome, amenities is good, and service was great. Thank you Hotel GSR..

    Travel Month: Jun 2025

    Room: Non Ac Room

    1.0

    Terrible Stay

    family

    very poor maintains, and very bad service ,property is not for family stay,and worst experience ever.

    Travel Month: Jun 2025

    Room: Non Ac Room

    1.0

    Terrible Stay

    blissybeats b.solo

    The staff does not have hotel management skills, the feedback they won't accept, the lady on the reception started arguing on the feedback rather than accepting it. For cleaning vessels or glasses in the room, they won't use vessel cleaning soaps,they simply put into the water and keep. When I reported this, they are like we will clean What?, no manager investigates the room when it is idle Worst experience

    Travel Month: May 2025

    Room: Executive AC

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    Hotel GSR

    Dear Sir, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your stay—it is certainly not the standard we strive to maintain. We’re very sorry to hear that your concerns were not addressed respectfully and that your attempt to provide feedback was met with defensiveness. This is not acceptable, and we will be addressing this with the concerned staff member to ensure it does not happen again. Regarding the cleanliness of utensils and glasses, your observation has been noted seriously. Proper hygiene is a top priority for us, and we regret that this standard was not met in your case. We are reinforcing training and procedures with our housekeeping team to ensure this is corrected immediately. Additionally, your point about room inspections during idle periods is well taken. We acknowledge that proactive checks by our management team are essential and will work on improving this aspect. We truly regret that your experience fell short of expectations and hope you will consider giving us another opportunity to provide you with a much better stay.

    4.0

    Good experience with some minor change

    sammaiah r.couple

    stayed in AC suit, Hotel atmosphere location is good. Staff good and well mannered. Only blankets, makes hot, remove it feels cold, causing sleep disturbance.Wash room near wash basin tiles re extremely slippery, on bare foot sure to fall. Food is good but salt content is always on higher side.

    Travel Month: May 2025

    Room: Executive AC

    2.0

    Poor Stay

    couple

    the reason I had booked here paying more was because reviews showed ample car parking...but the parking was full and I had to park the car outside the premises.

    Travel Month: May 2025

    Room: Non Ac Room

    1.0

    cost is high, They charge 2000 for non AC

    raja r.business

    COST IS HIGH............................................................................................

    Travel Month: Apr 2025

    Room: Non Ac Room

    4.0

    Good Stay

    varun v.

    Property’s location is right on the highway. Easily accessible and also hosts a wonderful restaurant which provides tasty food. Definitely gonna recommend to my family / friends.

    Travel Month: Mar 2025

    Room: Executive AC

    5.0

    Excellent sta

    samaykumar m.family with 1 kid

    Excellent hotel for family for overnight stay just next to NH48. Rooms are special and food is also delicious. Enjoyed stay for 1 night while travelling from Kanyakumari to Pune.

    Travel Month: Mar 2025

    Room: Executive AC

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    1.0

    Terrible Stay

    arun g.couple

    This hotel violates a cancellation policy. They refuse to give a refund even if the booking is cancelled before the given time. They also show the guest a check-in despite the booking being cancelled. Really disappointed with MMT too

    Travel Month: Mar 2025

    Room: Non Ac Room

    • user photos
    5.0

    Excellent Stay

    kishor k.family

    Excellent stay, rooms are very clean as well as premises, secured parking, restaurant is excellent and overall staff is best .

    Travel Month: Jan 2025

    Room: Executive AC

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    3.0

    Average Stay

    sooraj p.loyalty-icon

    the room was very small and lacked basic amenities. there was no table, only a single chair, and no electric kettle to make tea or coffee. it was not worth the price.

    Travel Month: Dec 2024

    Room: Non Ac Room

    2.0

    Poor Stay

    jeet t.

    Toilet was not clean, the beds were dirty, the cleaner didn't even change the mattress cover after one passenger left and i sat down.

    Travel Month: Sep 2024

    Room: Non Ac Room

    1.0

    Amenities &services are bad

    anusha s.business

    Room had ants, room was not clean, inspite of asking the hotel staff to clean it was not done, bathroom accessories not available except soap, no sugar, milk powder sachets available, drinking water was not placed, cupboards not in gud condition, room slippers not available

    Travel Month: Sep 2024

    Room: Club Suite Room

    5.0

    Excellent Stay

    yogesh s.loyalty-icon

    The hotel's ambiance and service is very good and well maintained.

    Travel Month: Sep 2024 (4-Night Stay)

    Room: Executive AC

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