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Mahalaskhmi Nagar, Tumkur
96 Ratings, 21 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a prime location right on the highway with easy access, complemented by a great restaurant serving tasty food. Rooms are generally clean and well-maintained, making it suitable for family or business travelers looking for a short stay. However, some guests mentioned smaller room sizes and a lack of basic amenities, while cleanliness in toilets and certain areas has been inconsistent. Overall, the service is well-regarded, but there's room for improvement in facilities.
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Terrible Stay
very bad staff and there is no cable for tv this was very bad.. couldn't see cricket match.
Room: Non Ac Room
Good Stay
Hotel GSR, Tumkur is a good option for people looking for a quick break or an overnight stay during their road trip. The property is conveniently located right on the highway, making it easy to access and ideal for travelers in transit. Overall, a comfortable and practical stopover.
Room: Executive AC
Terrible Stay
The worst hotel. The Ac was not working..room fan was not working..shifted two times but all were the same...moreover twin bed was not offered..and room was smoking while asked for non smoking type
Room: Club Suite Room
Decent Hotel close to NH48
We stayed for 1 night on the way from Pune to Vellore. Though we couldn't explore much but the in the limited time we had, we felt that the hotel is nicely maintained. Parking was good. Location is close to NH48.
Room: Executive AC
Good Stay
Location found on MakeMyTrip, food was awesome, amenities is good, and service was great. Thank you Hotel GSR..
Room: Non Ac Room
Terrible Stay
very poor maintains, and very bad service ,property is not for family stay,and worst experience ever.
Room: Non Ac Room
Terrible Stay
The staff does not have hotel management skills, the feedback they won't accept, the lady on the reception started arguing on the feedback rather than accepting it. For cleaning vessels or glasses in the room, they won't use vessel cleaning soaps,they simply put into the water and keep. When I reported this, they are like we will clean What?, no manager investigates the room when it is idle Worst experience
Room: Executive AC
Hotel GSR
Dear Sir, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your stay—it is certainly not the standard we strive to maintain. We’re very sorry to hear that your concerns were not addressed respectfully and that your attempt to provide feedback was met with defensiveness. This is not acceptable, and we will be addressing this with the concerned staff member to ensure it does not happen again. Regarding the cleanliness of utensils and glasses, your observation has been noted seriously. Proper hygiene is a top priority for us, and we regret that this standard was not met in your case. We are reinforcing training and procedures with our housekeeping team to ensure this is corrected immediately. Additionally, your point about room inspections during idle periods is well taken. We acknowledge that proactive checks by our management team are essential and will work on improving this aspect. We truly regret that your experience fell short of expectations and hope you will consider giving us another opportunity to provide you with a much better stay.
Good experience with some minor change
stayed in AC suit, Hotel atmosphere location is good. Staff good and well mannered. Only blankets, makes hot, remove it feels cold, causing sleep disturbance.Wash room near wash basin tiles re extremely slippery, on bare foot sure to fall. Food is good but salt content is always on higher side.
Room: Executive AC
Poor Stay
the reason I had booked here paying more was because reviews showed ample car parking...but the parking was full and I had to park the car outside the premises.
Room: Non Ac Room
cost is high, They charge 2000 for non AC
COST IS HIGH............................................................................................
Room: Non Ac Room
Good Stay
Property’s location is right on the highway. Easily accessible and also hosts a wonderful restaurant which provides tasty food. Definitely gonna recommend to my family / friends.
Room: Executive AC
Excellent sta
Excellent hotel for family for overnight stay just next to NH48. Rooms are special and food is also delicious. Enjoyed stay for 1 night while travelling from Kanyakumari to Pune.
Room: Executive AC
Terrible Stay
This hotel violates a cancellation policy. They refuse to give a refund even if the booking is cancelled before the given time. They also show the guest a check-in despite the booking being cancelled. Really disappointed with MMT too
Room: Non Ac Room
Excellent Stay
Excellent stay, rooms are very clean as well as premises, secured parking, restaurant is excellent and overall staff is best .
Room: Executive AC
Average Stay
the room was very small and lacked basic amenities. there was no table, only a single chair, and no electric kettle to make tea or coffee. it was not worth the price.
Room: Non Ac Room
Poor Stay
Toilet was not clean, the beds were dirty, the cleaner didn't even change the mattress cover after one passenger left and i sat down.
Room: Non Ac Room
Amenities &services are bad
Room had ants, room was not clean, inspite of asking the hotel staff to clean it was not done, bathroom accessories not available except soap, no sugar, milk powder sachets available, drinking water was not placed, cupboards not in gud condition, room slippers not available
Room: Club Suite Room
Excellent Stay
The hotel's ambiance and service is very good and well maintained.
Room: Executive AC
Excellent service
Excellent service provided. The hotel has been newly renovated and has all amenities. Rooms were kept neat and clean.
Room: Non Ac Room
Hotel GSR has replied on Wed Sep 04 01:14:54 IST 2024
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our newly renovated facilities and found the rooms to be clean and well-maintained. Your positive feedback on our service means a lot to us. We look forward to welcoming you back and providing another exceptional stay!
Average Stay
Property is good but there is very less facilities which were showing at the time of booking.
Room: Club Suite Room
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