The property has a prime location near Nasik Road, making it easily accessible. Guests appreciated the food quality, especially the kebabs, and found staff to be polite. However, many faced significant issues like poor room cleanliness, malfunctioning ACs, and hygiene concerns in bathrooms. Inconsistent room service and maintenance were common complaints, with some guests feeling the property was overpriced for the offered facilities. Despite good dining options, the overall experience seemed to fall short for many visitors.