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Balaji Nagar, Raipur, Chhattisgarh | 5 minutes walk to Raipur City Railway Station
91 Ratings, 35 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property for its cleanliness, supportive staff, and good location near the railway station. The ambience is nice, and rooms are well-maintained. Many have enjoyed the reasonable prices for meals nearby. Although some mentioned ventilation issues, the overall experience has been positive, highlighting it as a decent choice for both business and short stays.
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Excellent Stay
it was a very good stay, all the hotel staff were good and attentive. complementary bed provided for the kids.
Room: Classic AC Room
Hotel Grand Royal has replied on Thu Nov 06 13:45:26 IST 2025
Dear Mr Nilesh Agrawal, Thank you for your kind feedback. We’re happy you had a pleasant stay and appreciated our attentive staff and arrangements.
Toilet Wit Foul Smell
Toilet was with foul smell.Even after room refresher smell was persistent though Exhaust Fan was running.
Room: Executive AC Room
Hotel Grand Royal has replied on Thu Nov 06 13:55:31 IST 2025
Dear Mr Mahendra Prasad Sharma, We sincerely apologize for the inconvenience caused. Your feedback has been noted, and we’ll take immediate steps to resolve the issue.
Good
it was a one day stay but quite relaxing. rooms are previous with good interior in good condition. cleanliness is up to it mark and nothing to complaint about that. water provided as required. both packaged and ro. had just a lassi at night but price was reasonable. overall it was a nice stay.
Room: Executive AC Room
Good but need improvement.
Pros: Property station k paas hai (400m), checkin me time time nahi lagta jyada, me 5 days ruka cleaning roj hota hai. Ac room me ac chalta hai, bathroom bhi clean karte hai roj, checkout me bhi time nahi lagta jyada, aaspas khane k bahut sari dukaanen hai aap kha sakte hai gali se nikal ke. Cons: Bedsheets change nahi hota regularly, Ventilation kam hai , Telephone mere room ka kaam nahi kar raha tha isiliye reception per hi jake bolna padtha tha kuch. Note- Mineral water-20 rs per bottle Ro/Aquaguard ka pani- free. Reception pe acche se bol dena kaunsa pani chahiye mera ek baar 2 Ro ki jagah 2 mineral aa gaya , bottle se turant pata nahi lagta kyonki bottle same hi hai. Baki short stay k liye a thik jagah hai.
Room: Classic AC Room
Hotel Grand Royal
Dear Mr. Guest, Thank you for your detailed feedback. We're glad you appreciated our convenient location near the station, quick check-in/check-out process, daily room cleaning, functioning AC, and the availability of food outlets nearby. We also appreciate your note about the water options. We apologize for the inconvenience caused due to the telephone, ventilation, and bed sheet change frequency. Your suggestions are valuable, and we’ll work on these areas for a better guest experience. We hope to welcome you again for another comfortable stay.
Excellent Stay
Best place to stay near raipur railway station. Cleanliness of hotel is good.
Room: Classic Non-AC
Hotel Grand Royal has replied on Mon Feb 24 17:12:44 IST 2025
Dear Mr Jyotibhushan Mahakur, Thank you for your kind words! We're glad you found our hotel clean and a great place to stay near Raipur Railway Station. Looking forward to hosting you again!
Excellent work 👏 good service clinging to a humble and respected persons
good excellent humble and respect 💪 good service clinging good service exilent fables fantastic job
Room: Classic Non-AC
Budget hotel and not so much bea
The hotel at good location in a gali of other hotels. Room is ok. written toiletries but only soap provided and hand-was in executive room. They have not provided mineral water as complimentary which has written in room service. The cleaning is not up to the mark. The hotel manager is required to inform to do this. Can have lunch or dinner outside at a very reasonable price. I stayed solo and found it ok.
Room: Executive AC Room
Hotel Grand Royal has replied on Fri Nov 22 17:28:35 IST 2024
Dear Mr Shailender Shailender, Thank you for your feedback. We appreciate your comments on the location and reasonable dining options nearby. We apologize for the issues with cleanliness and amenities, and we will work to improve these areas. Your input is valuable, and we hope to provide a better experience in the future.
A room like that is definitely not a place you'd want to stay for long. Spending more than a day in such a space could feel exhausting and unhealthy. The lack of fresh air and the high humidity can cause discomfort, making it difficult to sleep or relax. You might start feeling fatigued or even develop mild respiratory issues due to the damp, stagnant air. If possible, it’s best to avoid staying in such conditions or at least limit your time there to just one night.
A hotel room without sunlight and ventilation would feel dark and stifling. The absence of natural light makes the space feel gloomy and oppressive, with dim artificial lighting casting a dull, yellowish glow. The air is thick and heavy due to the lack of ventilation, making it feel suffocating. With full humidity, the room would have a damp, clammy atmosphere. Surfaces might feel sticky or moist to the touch, and there could be a faint musty odor from the trapped moisture. Fabrics like bedding and curtains would be limp and cold, adding to the discomfort. Breathing in this kind of air would feel uncomfortable, and the overall environment would be far from relaxing or refreshing.
Room: Classic AC Room
Hotel Grand Royal has replied on Fri Nov 22 17:31:47 IST 2024
Dear Mr Pradeep Jaiswal, We sincerely apologize for the discomfort you experienced during your stay. We take your feedback seriously and will address the issues of ventilation, humidity, and cleanliness to ensure a more comfortable environment for future guests. Thank you for bringing this to our attention.
A healthy stat
Overall the stay is good, the hotel staff is supportive, hotel premises are neat and clean. Hotel location can be founded easily.
Room: Classic AC Room
Hotel Grand Royal has replied on Fri Aug 09 16:55:44 IST 2024
Dear Mr Amulya Patel, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!
Good Stay
Good location nearest to the raipur junction. Food, behaviour and services are good. Clean room separate luggage space inside the room.
Room: Classic AC Room
Hotel Grand Royal has replied on Wed Jul 24 17:57:04 IST 2024
Dear Mr Sanjay Samanta, Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back the next time you visit the area.
Excellent Stay
Hotel is very good, neat &clean well maintained staff behaviour is nice cooperative initially i booked double room but my uncle and aunty also desire me to stay with you, then receptionist advised to have a two +one beded room, so we enjoyed the stay.
Room: Classic AC Room
Hotel Grand Royal has replied on Wed Jul 10 18:18:39 IST 2024
Dear Mr Shrikant Dani, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
It was a good experience to stay here.
Location wise it's near railway station and in good locality. Cleanliness is one thing you want and they provide it. Food facilities are also nice. Overall it was a good experience to stay here.
Room: Classic Non-AC
Hotel Grand Royal has replied on Wed Jun 26 18:30:17 IST 2024
Dear Mr Champa Lal Panwar, Thank you for taking the time to write a review. We’re happy to hear that you enjoyed your stay, and we hope to see you again in the future.
Excellent Stay
Nice and clean rooms. Staff well behaved. All good.
Room: Executive AC Room
Hotel Grand Royal has replied on Wed Jun 19 17:22:38 IST 2024
Dear Mr Dileep Nanda, Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.
Decent and value for money. Fit for short stay or layover.
familyThe property is situated in the end of a narrow alley. The room had soiled bedsheets, but they promptly replaced it. I just wished i didn't have to request for such basic requirement. Otherwise, room was clean. They had hot water and ac was functional. I just stayed for few hours so can't comment on the service, but staff appear to be eager to serve. Bathroom had shower gel and hand wash dispensers. It doesn't have a dedicated parking spot. But i found a place to park my car in front of the property. Restaurant was not functional. So can't comment on the quality of
Room: Classic AC Room
Hotel Grand Royal has replied on Sat Apr 13 13:45:16 IST 2024
Dear Mr Prem Kashyap, We are so happy to hear that you enjoyed your stay with us, and that our friendly staff were particular highlights. Thank you for letting us know about this. Your feedback helps us get better.
Overall poor service
Poor service. No lift available. Location is not on main road. Never wanna visit again
Room: Classic AC Room
Hotel Grand Royal has replied on Sat Apr 13 13:47:19 IST 2024
Dear Ms Anjali Tigga, We sincerely apologize about the issues you experienced, and we hope to make this right. We hope you give us another chance soon, so we can share a more positive experience.
Good Stay
Nice and clean rooms. Friendly staff. Accurate to the provided description.
Room: Classic Non-AC
Hotel Grand Royal has replied on Thu Dec 21 16:58:03 IST 2023
Dear Aditya Kolte , Thank you so much for the amazing feedback & ratings, We will put in our efforts to provide consistent service to your future visits.
The stay was good with courteous staf
The hotel was a bit worn out but overall for a business trip it was an average hotel in low budget. The staff were quick and helped whenever needed. Wifi signals are very poor.
Room: Classic AC Room
Hotel Grand Royal has replied on Thu Sep 14 11:42:09 IST 2023
Dear Ms Rubiya Nur, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Good stay
The hotel manager is strict to his rules. There is no place of meeting visiters inside the hotel except the small reception and the management doesn't allow friends to be inside your room. The room was clean but small. The size of the washroom is ok. The behaviour of the workers was nice.
Room: Classic AC Room
Hotel Grand Royal has replied on Tue Jul 11 17:39:03 IST 2023
Dear Ms Snigdha Singh, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Nice budget hotel at the center
We expected little more from the hotel, but it was okay. Room was clean, and ac working. The hotel was easy to search because of hotel satkar. It was a small hotel, staff were helpful. Drawback was no window, very dim wall colours, and plain room. It is a nice budget hotel if you are looking for one.
Room: Executive AC Room
Hotel Grand Royal has replied on Wed Jun 07 13:41:01 IST 2023
Dear Mr Bikash Agrawal, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Very poor comunication and behaviour
It was a poor experience and poor behaviour by reception staff, very low responce on room service. I had to wait 45 min just for a glass of warm water and had to reminded my order at-lest 2ic after ordering. Cleaning staff and service boy was decent. But it was very poor experince i hove nevr had such experience b4 in any trip in amy city. M sorry hotel grand royal i will rate 1. 5 out of 5.
Room: Classic Non-AC
Hotel Grand Royal has replied on Mon Mar 20 13:07:28 IST 2023
Dear mr rahul singh, i'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to see our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
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