The property has mixed reviews from guests. While some appreciated the clean rooms and courteous staff, many faced significant issues like poor service, non-provision of complimentary breakfast, and lack of basic amenities such as hot water and proper Wi-Fi. Guests reported rude behavior from staff at the reception and issues like expired food items being served. Although the location is convenient and some found the food and room quality satisfactory, overall satisfaction appears to be lacking due to service inconsistencies.