The property has received mixed feedback from guests. Key concerns include rude staff interactions, unclean rooms and bathrooms, non-functional amenities like TVs and ACs, and a lack of basic hygiene. Some guests mentioned good location and supportive staff, while others complained about poor service and high additional charges. Reviews highlight a need for better maintenance and cleanliness, with frustrations around long wait times and inadequate communication from management. Meals and breakfast services also seemed lacking for many.