The property boasts a prime location that's easily accessible and offers spacious rooms with great views. Guests have raved about the tasty food and friendly staff. However, many reviews point out significant cleanliness issues, poorly maintained facilities, and inadequate service, like long waits for food and room requests. There are also consistent complaints about lack of basic amenities, such as hot water, working TVs, and proper room service. Despite the positive feedback on location and food, the overall experience tends to be marred by these issues.