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Review Of Hotel D Empire 0123401234

Unapani Road, Surat | 6 minutes walk to Surat Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    70 Ratings

    excellent
    37%
    very good
    41%
    average
    6%
    poor
    9%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 5
    • 5
    • 4
    • 1
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.6
    • Room3.7
    • Food3.4
    • Hospitality3.6
    • Value For Money4.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the property's prime location, just a stone's throw from the railway station and local markets. The staff is frequently praised for their cooperative and friendly service, enhancing the overall experience. Many found the rooms spacious and clean, making for a comfortable stay. While breakfast offerings could be improved, the hospitality and helpfulness of the staff shine through.

    2.0

    Poor Stay

    partho k.loyalty-iconbusiness

    Below average hotel. No maintenance, no ambiance, average service, poor food variety. Not a value for money

    Travel Month: Dec 2023

    Room: Standard Room

    4.0

    Good stay

    vidyadhar a.solo

    Location is near to Station, peoples are very cooperative. Cleanliness is maintained

    Travel Month: Feb 2020

    Room: Standard Room

    1.0

    Best

    govind d.business

    Near market and railway Station bus stand and rich location

    Travel Month: Mar 2020

    Room: Executive Room

    5.0

    Very good experience

    pankaj k.

    Room is good but blanket was not good. Overall experience was good. Hotal owner and staff is good.

    Travel Month: Feb 2020

    Room: Executive Room

    5.0

    Near railway station, neat and clean room, super quick service

    yagnesh m.loyalty-iconfamily

    For 1 day business traveler. Satisfied with hotel.

    Travel Month: Feb 2020

    Room: Standard Room

    5.0

    My stay was fantastic

    umesh.family

    Hotel staff are very cooperative, carrying and kind also I give them 5 star.

    Travel Month: Jan 2020

    Room: Executive Room

    4.0

    Worth for money

    rakesh.couple

    I had with my wife it has been really good experience. Starting from the door man, receptionist, to room staff every one cooperative and well behaved. I would to stay here it is Worth for money.

    Travel Month: Jan 2020

    Room: Standard Room

    5.0

    Nice location

    pritam.business

    Well just in front of Surat railway Station. Spacious rooms, courteous staff and breakfast was served right on time in the room. Value fir money.

    Travel Month: Dec 2019

    Room: Executive Room

    2.0

    Pathetic

    monica p.family

    Rooms were very dirty, bedsheets were not washed at all, found bed bug on bed, bathroom was unclean and not washed at all. Only staff called Irfan bhai was good. Rest all was worse.

    Travel Month: Sep 2019

    Room: Standard Room

    4.0

    Good Stay

    rajaram s.business

    Good stay staff are also good

    Travel Month: Aug 2019

    Room: Standard Room

    Hotel D Empire has replied on Wed Sep 11 12:59:54 IST 2019

    Greetings from Hotel D'empire Surat! Thank you Mr RAJARAM SARANG for your valuable feed back towards our Hotel. We look forward to See you again. Thank you for your compliments.

    4.0

    Good

    manali t.business

    Good can do better. Location is good, service and staff behaviour excellent.

    Travel Month: Jul 2019

    Room: Standard Room

    Hotel D Empire has replied on Mon Jul 15 13:57:35 IST 2019

    Greetings from Hotel D'empire Surat! Thank you dear Manali Toprani for your valuable feed back towards our Hotel. We look forward to See you again. Thank you for your compliments.

    4.0

    Good and clean

    rizwan r.business

    I m so happy I come next time stay in here

    Travel Month: Jun 2019

    Room: Standard Room

    Hotel D Empire has replied on Mon Jul 15 13:58:28 IST 2019

    Greetings from Hotel D'empire Surat! Thank you dear Mr. Rizwan for your valuable feed back towards our Hotel. We look forward to See you again. Thank you for your compliments.

    3.0

    Average Stay

    yusuf.loyalty-icongroup

    Good stay near railway Station, we were at relaxing mood while staying there

    Travel Month: Jun 2019

    Room: Standard Room

    Hotel D Empire has replied on Mon Jul 15 13:59:14 IST 2019

    Greetings from Hotel D'empire Surat! Thank you dear Mr. Yusuf for your valuable feed back towards our Hotel. We look forward to See you again. Thank you for your compliments.

    4.0

    Good Hotel

    parag a.business

    Very nice location and good Hotel. Neat and clean

    Travel Month: Mar 2019

    Room: Standard Room

    Hotel D Empire has replied on Mon Jul 15 13:59:46 IST 2019

    Greetings from Hotel D'empire Surat! Thank you dear Mr. Parag Adhiya for your valuable feed back towards our Hotel. We look forward to See you again. Thank you for your compliments.

    2.0

    Poor Stay

    gajendra s.group

    Hotel manager behaviour not same check in and check out time

    Travel Month: Apr 2019

    Room: Standard Room

    4.0

    Great experience

    dilip v.family

    Great service by the receptions and also welcoming in all kind of need.

    Travel Month: Apr 2019 (3-Night Stay)

    Room: Executive Room

    4.0

    Stay at D'empire

    manish v.solo

    Over all good experience. Neat and clean room.

    Travel Month: Apr 2019

    Room: Standard Room

    3.0

    Excellent location for business travellers

    rahul h.solo

    Average Hotel but at the good location. Behaviour of staff was good but the rooms are not so good. Please upgrade the rooms

    Travel Month: Apr 2019

    Room: FAMILY ROOM

    5.0

    Excellent Stay

    mohammed r.business

    Nice Hotel Hotel manager and all over staff behavior was very good they have always ready for service

    Travel Month: Mar 2019

    Room: Standard Room

    3.0

    OK hotel

    shashank s.solo

    Washroom was not clean, rest staff is very nice, very friendly, breakfast quantity is very less that needs to be improved.

    Travel Month: Mar 2019

    Room: Standard Room

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