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Anandbagh, Varanasi | 2.9 km drive to Kashi Vishwanath Temple
93 Ratings, 43 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has a great location near key temples and ghats, making it convenient for visitors. Many guests appreciate the friendly and helpful staff, along with the tasty vegetarian food. However, some reviews mention issues with cleanliness, small rooms, and slow service. Overall, while the property offers decent amenities, it's advisable to clarify expectations regarding room quality and services ahead of time.
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nonsense
Very bad exp infacts the staffs doesn’t having the sense even how to talk i hate them hate the natur
Room: STANDARD ROOM
Hotel Cresent
Dear Guest, Greetings from Hotel Cresent, Varanasi! We’re truly sorry to hear that your experience was not up to your expectations. We strive to provide excellent service, and it’s disappointing to hear that we fell short during your visit. Please know that your feedback is being taken seriously, and we will be addressing the issues with our staff to ensure better communication and customer service in the future. We also take pride in our natural surroundings and the atmosphere we’ve created, but we understand that it’s not for everyone. We sincerely hope you’ll give us another chance to make things right. With regards, Cresent Hotel and Team
pleasant property
soloComfortable property close to the ghats. Excellent vegetarian food. Staff is very friendly and helpful.
Room: STANDARD ROOM
Hotel Cresent has replied on Fri Mar 07 15:12:06 IST 2025
Dear Guest, Greetings from Hotel Cresent, Varanasi! Thank you for your wonderful feedback! We're delighted to hear that you found our property comfortable and enjoyed our vegetarian food.
Hotel staffs are very polite and good in behavior
very good and budget friendly hotel. I recommend, pl book through MMT, and all locations of Banaras are very close.
Room: Deluxe Room
Hotel Cresent has replied on Fri Mar 07 15:10:56 IST 2025
Dear Guest, Greetings from Hotel Cresent, Varanasi! Thank you for your kind recommendation! We're glad you had a great stay and found our location convenient. We appreciate your suggestion to book.
Average Stay
Staff behavior was polite but as compare to tarriff room were not at that par. No window, small room and rates are very high
Room: STANDARD ROOM
Hotel Cresent has replied on Thu Jan 16 17:15:04 IST 2025
Dear Guest, Greetings from Hotel Cresent, Varanasi! Thank you for sharing your feedback. We are pleased to hear that you found our staff polite and courteous. However, we regret that the room size and amenities did not meet your expectations, especially considering the tariff. Your feedback about the lack of windows and room size has been noted. We will review our pricing and work to ensure it aligns better with the comfort and value our guests expect. We appreciate your honesty and hope to have the chance to serve you again with an improved experience in the future.
Overall problematic
Pathetic room, blocked washrooms, very rude staff. Pathetic room service. Broken washroom fittings. Unserviceable tv. Unserviceable acs.
Room: Deluxe Room
Hotel Cresent has replied on Thu Jan 16 17:16:01 IST 2025
Dear Guest, Greetings from Hotel Cresent, Varanasi! Thank you for your feedback. We deeply regret the experience you had during your stay and sincerely apologize for the numerous issues you encountered. We are extremely sorry to hear about the condition of the room, the blocked washrooms, broken fittings, and unserviceable TV and AC. Furthermore, we take your comments about staff behavior and room service seriously and will address this with our team to ensure such incidents are not repeated. Your feedback highlights areas that need immediate attention, and we are committed to making the necessary improvements to provide a better experience for our guests. We apologize once again for the inconvenience caused and hope you might give us an opportunity to make amends in the future.
Terrible Stay
Terrible attitude. Staff had to be told about missing services such as water bottles, clean mats etc. Daily. The standard room is a scam. Not worth the price. Food was good but thats beside the point.
Room: STANDARD ROOM
Hotel Cresent has replied on Thu Jan 16 17:16:52 IST 2025
Dear Guest, Greetings from Hotel Cresent, Varanasi! Dear Guest, Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced during your stay. It is disappointing to learn about the lapses in service, including missing amenities like water bottles and clean mats, as well as the overall value of the standard room. We are also sorry to hear that you found the room pricing not up to your expectations. While we are glad you enjoyed the food, we understand this does not make up for the shortcomings in other areas. Your feedback will help us address these issues with our team and ensure that such gaps in service and room standards are resolved promptly. We appreciate your honesty and hope to deliver a much-improved experience if you choose to stay with us again.
Not wort
The hotel is at a good locality, but the room offered to me looks to be lowest quality. All over the room, the dust was there and while walking alsi we feel roughness. The bathroom was not having liquid soap and when i asked the person came got confused how to fill that. Bathroom was not having bucket and for getting the hot water around 2-3 minutes we have to keep water open. And she. I asked for only bucket came and for dabba again the person got confused how to get that. Room furniture was also not of very good quality, lot of seepage and cracks on wall. Overall not worth paying this amount. Room we had taken without breakfast so food not tested. This hotel id very far from temple and ghats. So if you are coming as tourist better to stay near the vishwanath temple.
Room: STANDARD ROOM
Hotel Cresent has replied on Thu Jan 16 17:18:02 IST 2025
Dear Guest, Greetings from Hotel Cresent, Varanasi! Dear Guest, Thank you for sharing your detailed feedback. We are sorry to hear about the challenges you faced during your stay. It is disappointing to learn that the room cleanliness and quality did not meet your expectations and that the bathroom amenities and overall upkeep left much to be desired. Your feedback regarding the dust, rough flooring, and confusion with providing basic items like liquid soap, a bucket, and other necessities has been noted. Additionally, we understand your concern about the room furniture and the condition of the walls, including seepage and cracks. We will address these issues with our housekeeping and maintenance teams to ensure improvements are made. We also take note of your feedback regarding the location of the hotel and its distance from tourist spots such as the Vishwanath Temple and ghats. We will work on providing clearer information about our location to assist future guests in making informed decisions. Thank you for bringing these issues to our attention. We will use your comments to improve our services and provide a better experience in the future.
Terrible stay
familyShared room with cockroaches and lizards. No room service and cleaning. You need to follow up for daily room cleanup and basic utensils
Room: Executive Room
Poor Stay
Poor cleanliness and poor housekeeping service. Bad fishy smell in room, and food is expensive.
Room: STANDARD ROOM
Good, hygienic and comfortable stay
businessIt was good and hygienic place. The staff was also very cooperative. The breakfast was widespread.
Room: STANDARD ROOM
Poor Stay
coupleVery bad experience. All bed linen was dirty. Service was very poor. Staff behaviour was very rough.
Room: STANDARD ROOM
Average Stay
businessHard mattress in room, which suits me. Food was very good. Staff was friendly. But tv was not working and they didn't provided me bill
Room: Executive Room
Nice hotel in budget
Very good hotel with good service, staffs are good. Room is really nicely clean and amenities are maintained
Room: Deluxe Room
Book it now
Very happy with my stay. Lovely staff and great room. The cold coffee was amazing and so was the baby corn which i had ordered. I am completely satisfied
Room: Deluxe Room
Excellent Stay
businessRoom ambience is good and service is awesome
Room: LUXURY ROOM
Peaceful stay
Good location, few excellent st
Room: Super Deluxe
It was good
businessGood hotel at better location with best breakfast
Room: Super Deluxe
Hotel Cresent has replied on Sun Apr 04 16:47:46 IST 2021
Thank you for the feedback sir. Looking forward to host you soon.
Good place nice location value for money
familyGood place nice location value for money.
Room: Executive Room
Nice short stay
The stay was good and trained staff.
Room: Deluxe Room
Good hotel but overcharged
businessGood hotel but overcharged compared to services. Staff is good
Room: Super Deluxe
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