The property is conveniently located just a short walk from the railway station, making it easy for travelers. Guests appreciated the supportive staff and some good experiences, though many critiques highlighted poor cleanliness and maintenance issues like dirty bathrooms, noise from the lift, and inadequate amenities. Rooms were often deemed small with uncomfortable arrangements, and several guests faced issues with hot water and room service. Overall, while the staff were friendly, many felt the quality didn't justify the price.