The property boasts a prime location in the heart of Aberdeen, offering easy access to the market, airport, and notable sites. While the staff is often described as friendly and helpful, multiple reviews highlight severe cleanliness and maintenance issues, dirty rooms, and inadequate facilities like broken bathrooms and poor food quality. Although some guests enjoyed their stay and the breakfast, the overall sentiment strongly points towards dissatisfaction with hygiene and services, making it hard to recommend for families or couples.