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Review Of Hotel Balwas Surat

Ring Road, Surat | 9 minutes walk to Surat Central Gsrtc Bus Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    129 Ratings, 47 Reviews

    excellent
    27%
    very good
    33%
    average
    20%
    poor
    11%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 3
    • 5
    • 5
    • 3
    • 1
    • 3
    • 2

    Rating Categories

    • Location4.2
    • Cleanliness3.0
    • Room2.7
    • Value For Money3.1
    • Food2.9
    • Security3.7
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    Reviews Summary

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    The property has a good location, just a short walk from the railway station and bus stand, which guests appreciate. Many have mentioned the courteous and helpful staff, and some enjoyed the cleanliness of the rooms. However, maintenance issues like non-working ACs and inadequate bathroom facilities have been noted, as well as the absence of complimentary water and breakfast options.

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    Positive first
    3.0

    Average Stay

    izaz p.

    I would like to say staff was good but the thing is AC which was not working properly otherwise overall it’s good

    Travel Month: Jun 2025

    Room: Standard Room

    2.0

    very average stay

    balraj r.solo

    No drinking water as complimentary as in almost every hotels No breakfast poor service no phone working in rooms no adequate staff

    Travel Month: Apr 2025

    Room: Deluxe Room

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    2.0

    Poor Stay

    ravi m.business

    No flash working in toilet did not have hanger in toilet to hand towel and did not have proper breakfast as there was no restaurant which was working. I have to shift two times to different rooms in two days stay. Hotel not maintained as said.

    Travel Month: Jan 2025

    Room: Suite (4X)

    3.0

    Value for money

    laxminarayan k.business

    This hotel is good but need to improve the maintenance as some of equipment got old and not working like flush and shower

    Travel Month: Jan 2025

    Room: Standard Room

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    Hotel Balwas Surat has replied on Wed Jan 15 20:44:18 IST 2025

    SHOWER IS IN WORKING CONDITION AS PER FLUSH IS WORKING U NEED TO TURN THE KNOB

    1.0

    Terrible Stay

    business

    Service is not Properly Hotel Is not good Hotel Room is not Properly Hotel Bathroom is not Properly I have good experience for hotel Side No Response & No Answer Properly

    Travel Month: Sep 2024

    Room: Standard Room

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    1.0

    Very bad

    raj b.business

    Terrible, bedsheet had holes, ac was not working, gate handle was broken. There was bad smell in the room

    Travel Month: Aug 2024

    Room: Standard Room

    5.0

    Location near by station

    chandan j.loyalty-iconsolo

    Rooms were clean. Good location. Staff behavior was good. Even hospitality was good. Food was good.

    Travel Month: Jul 2024

    Room: Standard Room

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    5.0

    Excellent Stay

    samir k.solo

    Hotel balwas has always been a clean and decent place to stay. It is very near to railway station and bus stand.

    Travel Month: Jul 2024 (5-Night Stay)

    Room: Standard Room

    5.0

    Excellent

    riyaz g.family

    It's been wonderful experience of staying Very helpful and cooperative staff Everything was very good

    Travel Month: Jun 2024

    Room: Standard Room

    5.0

    Excellent Stay

    samir k.

    Stay at hotel balwas is always comfortable. Staff is courteous, polite and well dressed. I prefer to stay in this hotel as it is very near to railway station and gujarat state bus stand.

    Travel Month: Jun 2024 (5-Night Stay)

    Room: Standard Room

    5.0

    Comfortable stay at hotel balwas

    samir k.business

    Stay at hotel balwas was very comfortable with nice service by the staff. Worth staying as the entire staff treats their guest warmly

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Standard Room

    3.0

    Hotel balwas

    abhigyan.family

    Room is small.staff is helping and cooperative.toilet is small but location is excellent. Air conditioner is in cood condition

    Travel Month: Jun 2024

    Room: Standard Room

    5.0

    Excellent Stay

    samir k.

    Hotel balwas is quite clean and the entire staff is very courteous and well mannered.

    Travel Month: May 2024 (3-Night Stay)

    Room: Standard Room

    1.0

    Terrible Stay

    bharati m.group

    Horrible experience staying at balwas. The pictures that were uploaded and reality was quite different. The breakfast was the same every day. Hygiene was very poor. Kitchen was very dirty. Reception person was good other staff people weren’t. Would not recommend anyone to stay

    Travel Month: Apr 2024 (3-Night Stay)

    Room: Standard Room

    5.0

    Excellent Stay

    samir k.solo

    Hotel balwas is located very near to railway station. Breakfast provided is of good quality and is prepared everyday. Apart from this, the staff is courteous and room service provided is prompt.

    Travel Month: Apr 2024

    Room: Standard Room

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    3.0

    Average Stay

    ashish p.

    Hotel is very average ac are very slow interior is very old and not properly maintained rest ok

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Standard Room

    4.0

    Good Stay

    suresh b.loyalty-iconcouple

    Find through make my trip. Very near to railway station, st bu stand and new text-tile market. Rooms are very clean, provided hotwater, ac, chairs and more space available

    Travel Month: Mar 2024

    Room: Standard Room

    4.0

    Good servic

    dipali m.solo

    The location is perfect hope ut had a restraunt. Though they allowed swiggy zomato and they had room service too service was very good i was a little uncomfortable first 2 days in the room i stayed but then the manager and hotel staff was very cooperative and changed my room. I had an extended stay too. Thanks team balwas

    Travel Month: Mar 2024

    Room: Standard Room

    5.0

    Excellent stay

    vinay b.family

    Hotel premises are very good. Staff behaviour and room service is excellent. Specially hotel staff are very humble with co-operative nature. Bus hotel wall se guzarish hai bathroom ke shower thik karwa lein.

    Travel Month: Mar 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    asif.

    I really got more than my expectations in hotel balwas near surat railway station. Everything was fine and excellent. Good nature d receptionist and best services on single call. Affordable price, neat and clean rooms, hygienic washroom. I really appreciate the effort of good service towards us by all the staff of balwas hotel. Worth of money at this place.

    Travel Month: Mar 2024

    Room: Suite (4X)

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