They are not aware of the booking inspira a reminder in the morning. Luckily there was one room left or else it would have been disaster. The moment you say you booked they start behaving After booking for 3 adult and one 12 year kid, they have given a room with 1 queen bed. Don’t know how come they thought 4 people will be adjusted in 1 bed. They have given extra mattress with extra charge. The room is also so small that it could barely accommodate the mattress. They were reluctant to give the complimentary breakfast also. Overall the staff were horrible, didn’t give water in room and was asking extra money for water bottle from single price also. Paid for extra bed Not horrible but bad experience