The property is conveniently located near Durg railway station, making it accessible for travelers. While the staff is often described as friendly and cooperative, there are consistent mentions of poor room maintenance, outdated furniture, and issues with cleanliness. Guests appreciate the food quality, but the breakfast options are seen as limited. Some report unsettling paranormal experiences and noisy air conditioning, impacting overall comfort. Despite these drawbacks, many found their stays satisfactory for budget travelers.