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Review Of Hotel Avalon In
Malviya Nagar, Durg | 4 minutes walk to Durg Railway Station
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
604 Ratings, 277 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 5
- 2
- 4
- 5
- 2
- 5
- 3
- 3
- 4
Review Summary
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- Comfortable stay with clean rooms and good food quality
- Prime location near the railway station makes it accessible
- Supportive and courteous staff who respond to requests
- Several reviews highlight issues with maintenance and cleanliness in some rooms
Sort by:
Positive first
5.0
Excellent Stay
vivek.solo
It's really a state of art, the Hotel Avalon in the heart of Durg, Station Road, Chhattisgarh State. Hygienic, good food, amenities and service is very good right after landing in the Reception of the Hotel 🏨 Avalon In
Room: Avalon Superior King Bed Room
3.0
Average Stay
aadarsh v.family
food is very good staff is also very supportive but property is quite old light don't work sheets are not clean
Room: Super Deluxe King Bed Room
4.0
Good Stay
vivek k.
Stay was comfortable and food was very good
Room: Deluxe King Bed Room
Hotel Avalon In has replied on Wed Oct 29 16:57:49 IST 2025
Dear Mr Vivek Kumar Jain, Thank you for your kind feedback! We’re glad you had a comfortable stay and enjoyed the food.
1.0
Worst experience
parmjeet s.solo
Zero Hospitality, Unprofessional staff, Unhygienic, No cooperation , worst stay ever, , will not stay again ever
Room: Deluxe Twin Bed Room
Hotel Avalon In has replied on Wed Oct 29 17:00:04 IST 2025
Dear Mr Parmjeet Singh, We sincerely apologise for your experience and are truly concerned about your feedback. We will take immediate steps to address these issues.
3.0
Average Stay
himanshu c.
Okay
Room: Super Deluxe King Bed Room
Hotel Avalon In has replied on Wed Oct 29 17:01:45 IST 2025
Dear Mr Himanshu Chouhan, Thank you for your feedback. We appreciate your comments and will strive to improve.
1.0
Terrible Stay
akram m.
very bad experince wrost every thing is dirty messy The room and facilities were not maintained up to the standard I was hoping for. • The service was not prompt, and I faced inconvenience during my stay. • Overall, the hospitality and environment did not feel welcoming, which left me dissatisfied.
Room: Deluxe King Bed Room
Hotel Avalon In has replied on Wed Oct 29 17:02:46 IST 2025
Dear Mr Akram Mohd, We sincerely apologise for the inconvenience and disappointing experience you faced during your stay. Your feedback is taken seriously, and we will work on improving our cleanliness, service, and overall hospitality.
2.0
Poor Stay
lakpa d.family
location is good but staff were unprofessional in responding. bed mattresses were plastic covered. when we asked to remove the plastic cover from the mattress since it was and disturbing, they said they are not allowed to remove the plastic.
Room: Deluxe King Bed Room
Hotel Avalon In has replied on Wed Oct 29 17:03:53 IST 2025
Dear Mr Lakpa Dolma Lama, We apologise for the inconvenience you experienced with our staff and the mattress issue. Your feedback is valuable, and we will work on improving our service and guest comfort.
1.0
Terrible Stay
prachi s.couple
worst experience ever in my life,, fully non co operative staff, manager was misbehave, nob responsive, not provided proper and promising room as shown in app, made my trip chaotic , lost my trust in online booking like make my Trip, it's was worst experience like hell
Room: Deluxe King Bed Room
Hotel Avalon In has replied on Wed Oct 29 17:05:22 IST 2025
Dear Ms Prachi Singh, We sincerely apologise for the extremely disappointing experience you faced. Your feedback is taken very seriously, and we will review our service and staff behaviour to ensure such incidents do not happen again.
5.0
Excellent Stay
aman s.
It was excellent to stay in a boutique stay. The staff was humble and experienced. The only which I want to improvise in the policy ia about complimentary check out and check in.
Room: Deluxe Twin Bed Room
Hotel Avalon In has replied on Wed Oct 29 17:07:14 IST 2025
Dear Mr Aman Sharma, Thank you for your wonderful feedback! We’re glad you enjoyed your stay and appreciate your suggestion regarding check-in and check-out policies.
5.0
Excellent Stay
dharmendra.solo
All Services are good staff also cooperate
Room: Deluxe Twin Bed Room
Hotel Avalon In has replied on Wed Sep 24 16:39:25 IST 2025
Dear Mr Dharmendra Singh, Thank you for your kind words. We're glad you were happy with the services and our cooperative staff. Looking forward to your next visit.
3.0
Average Stay
r k.
Stay was comfortable, good staff, rooms were clean and hygenic.
Room: Deluxe King Bed Room
Hotel Avalon In has replied on Wed Sep 24 17:00:53 IST 2025
Dear Ms R Kavita, Thank you for your kind words. We are happy to hear you had a comfortable stay and liked our staff and clean rooms. Hope to see you again soon.
3.0
Average Stay
pradeepti j.
Service was good but hotel room and amenities are worst..
Room: Super Deluxe King Bed Room
Hotel Avalon In has replied on Wed Sep 24 17:22:50 IST 2025
Dear Ms Pradeepti Jhamnani, Thank you for your feedback. We are glad you liked the service but sorry the room and amenities did not meet your expectations. We will work on improving them.
3.0
Average Stay
nandalal c.couple
Food quality not good as before,food price different from menu chat and billing,staf behaviour as well not trained
Room: Avalon Superior King Bed Room
Hotel Avalon In has replied on Wed Sep 24 17:34:20 IST 2025
Dear Mr Nandalal Choudhury, We apologize for the issues with food quality, pricing, and staff behavior. Your feedback is important, and we will address these concerns to improve our service.
5.0
Excellent Stay
nilu s.family with 1 kid
Rooms are well cleaned. The food is good and the staff is very polite.
Room: Deluxe Twin Bed Room
Hotel Avalon In has replied on Tue Aug 12 16:37:03 IST 2025
Dear Ms Nilu Singh, Thank you for your kind words. We are glad you appreciated the clean rooms, good food, and our polite staff. Hope to see you again soon.
2.0
Not Good For Family stay
anand n.family with 1 kid
apart from food , nothing is good. service of house keeping is not good . condition of Ac and infrastructure is poor. seems like rode side guest house we staye apart from food , nothing is good. service of house keeping is not good . condition of Ac and infrastructure is poor. seems like rode side guest house we stayed
Room: Deluxe King Bed Room
Hotel Avalon In has replied on Wed Sep 24 17:51:23 IST 2025
Dear Mr Anand Naidu, We are sorry to hear about your experience. We appreciate your feedback and will work on improving housekeeping, AC, and infrastructure to provide a better stay.
4.0
Good Stay
pravin m.solo
hotel was overall good with nice ambiance, rooms are clean and hygienic, food quality good, staffs are cooperative. overall nice experience.
Room: Deluxe Twin Bed Room
Hotel Avalon In has replied on Wed Sep 24 17:58:25 IST 2025
Dear Mr Pravin Mishra, Thank you for your kind feedback. We are glad you enjoyed the ambiance, clean rooms, good food, and cooperative staff. Looking forward to your next visit.
4.0
Good Stay
raynil j.
The rooms are clean and good. Staff is courteous. Food at the restaurant is nice. Buffet breakfast is not available daily.. options are limited. No laundry service.
Room: Deluxe Room
4.0
Good Stay
mudit m.business
Spacious neat & clean room. Courteous staff. The food quality is good.The property is near the railway station. Spacious neat & clean room. Courteous staff. The food quality is good. The property is near the railway station.
Room: Deluxe Twin Bed Room
4.0
Review
amandeep s.solo
It was nice. The rooms were clean and the service was good as well. The room cleaning was done as desired and room service was full fine.
Room: Deluxe Twin Bed Room
3.0
Average Stay
guru p.solo
Ac cooling was not working properly, some of the room lights were not working. Otherwise food was ok, staff behavior was nice and helpful Ac cooling was not working properly, some of the room lights were not working. Otherwise food was ok, staff behavior was nice and helpful.
Room: Deluxe Room
Hotel Avalon In has replied on Fri Jul 25 16:16:20 IST 2025
Dear Mr GURU PRASANNA JENA,Thank you for your feedback We’re glad you liked the food and found our staff helpful We apologize for the inconvenience caused by the AC and lighting issues Your comments are noted and we’ll work on improving these areas.
