The property boasts a decent location, close to Nampally metro and shopping areas, with polite staff providing some good service. However, several guests pointed out drawbacks, including broken mattresses, unclean rooms, and old bathroom conditions. Issues with basic amenities like heating, TV, and phone were common, along with concerns about bad room service and rude reception. Despite some positive experiences, the overall sentiment leans towards dissatisfaction due to varied upkeep and service quality.