The property has a solid location, making it easy to access main attractions. Guests have noted the staff to be friendly and helpful, creating a pleasant atmosphere. However, several issues like non-functional AC, poor cleanliness, and unprofessional service have been highlighted, leading to frustrating experiences. Many found the rooms small and not well-maintained, with insufficient amenities. Some guests have had problems with extra charges and check-in procedures, which contributed to an overall negative impression.