It's like a horror movie, we reached little prior to scheduled check-in time (12:00 noon) and manager denied early check-in, even access to one room for refreshment, however he was having room and told us that if we can pay INR 1000 for pre check-in at 10:30am, he can give one room out of 3 rooms we booked. So we went to see around out and came back around 4:00 PM and finally got room, but there's no water in bathroom, so we complaint, however manager said that they provide water only in the morning 7am-10am, so no water for the day you check-in. He was so arrogant, that we were scared of talking to him in front of family members. Even any issue can be handled if service and staff is good, but they were so arrogant, knowing that everything is prepaid, so we can't move out. Now it's hard to believe that makemytrip allows such hotel to get everything pre-paid, who don't care for customer.