Even after booking and paying in advance faced difficulties in checking-in as hotel manager was not made aware of this booking. Finally after calling MMT helpline I was allowed to check-in. Among available room options, I had booked most expensive room, not sure if best room was made available to me. Room was good, and location was convenient, it should have basic facilities like kettle, tea, coffee pouches, cups etc. but it lacked these basic things. Staff was helpful but these things should have been made available without asking for it.