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Review Of Hiral Valley View Residency

Kasturba Road, Matheran | About a minute walk to Matheran Railway Station

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    3.2
    Good

    233 Ratings, 147 Reviews

    excellent
    20%
    very good
    26%
    average
    25%
    poor
    12%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 2
    • 4
    • 5
    • 4
    • 3
    • 3
    • 5
    • 3

    Rating Categories

    • Location3.4
    • Cleanliness3.1
    • Room3.3
    • Value For Money3.3
    • Food3.3
    • Facilities3.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has a decent location near the market, making it convenient for guests. Many reviews highlight the spacious rooms and helpful staff. A few guests enjoyed the valley views and mentioned the clean rooms and good service. However, there are concerns about cleanliness, hot water availability, and maintenance issues. Some guests experienced poor service and hygiene problems, including cockroaches. Overall, while the ambiance and room size are appreciated, improvements in cleanliness and service are needed.

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