We booked this hotel mainly because it’s close to Mall Road. While the location is central, the area is very crowded and noisy. It was very hard to bring our car near the hotel, and the sound of traffic and car horns went on all day. It wasn’t a peaceful place to relax.
After a 12-hour journey, my wife and I checked in and were very disappointed with the room. The bed sheets and pillow covers were dirty and had hair on them. We told housekeeping, and they gave us a slightly cleaner set, but it still wasn’t good. When we asked for another change, they said no at first. Only after we called the front desk did they bring fresh sheets.
The curtains were also dirty and looked like they hadn’t been washed in a long time. We didn’t feel comfortable touching anything in the room and didn’t even want to sit down at first.
The room was supposed to have a “private balcony,” but it wasn’t private at all. There were thin wooden dividers with gaps, so we could see and hear the people next door. It was disappointing and not as advertised. The owner was polite and gave us a partial refund, but we still had to find another hotel after a long journey. Not a good experience overall—wouldn’t recommend for couples or families.