The property boasts a fantastic location, great views, and friendly staff. Many guests appreciated the food quality and comfort of the rooms. However, the management has faced criticism for service inefficiencies, cleanliness issues, and extra charges for amenities like bonfires. Some guests found it overpriced for the services provided, while others had trouble with room availability. Overall, visitors noted a mix of positive experiences with the charm of the area but highlighted significant service shortcomings.