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Review Of Himalayan Roots

Kanatal, Kanatal

    User Rating & Reviews

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    2.7
    Average

    31 Ratings, 22 Reviews

    excellent
    16%
    very good
    26%
    average
    10%
    poor
    13%
    bad
    35%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 1
    • 1
    • 1
    • 2
    • 1
    • 5
    • 2
    • 1

    Rating Categories

    • Location3.2
    • Cleanliness2.8
    • Value For Money2.4
    • Food3.0
    • Facilities2.4
    • Checkin Experience2.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Very bad experience with lack of hot water and room heater support.
    • High price not justified by service and room quality.
    • Bonfire was charged extra despite being included in the package.
    • Poor management resulted in lack of cooperation and service.
    Read more

    Sort by:

    Positive first
    1.0

    Bad

    umesh.family

    Very bad in the cottage, no one was supporting the hot water and room heater. It should be all things. The location is very good.

    Travel Month: Dec 2023

    Room: Semi Deluxe Cottage

    Himalayan Roots has replied on Sat May 03 11:14:06 IST 2025

    Thank you for your feedback. We sincerely acknowledge the past concerns shared by our guests. Since then, Himalayan Roots has undergone significant upgrades in both infrastructure and management. The resort is now under a dedicated professional team committed to delivering a much-improved and memorable experience. We warmly invite you to visit us again and witness the transformation firsthand. For those reading older reviews, please note that they reflect a phase that no longer represents the current Himalayan Roots. We’re confident you’ll feel the difference.

    1.0

    Terrible Stay

    ashish j.

    I booked it and it showed that bonfire is included with the package but when we reached the camp around 8 in the night. The manager asked for extra money for the bonfire. We paid extra ₹1000 for what was included in the package already. The service was also not good. We had to ask them multiple times for a single thing. I will not think twice before booking further

    Travel Month: Dec 2023

    Room: Deluxe Cottage

    • user photos

    Himalayan Roots has replied on Sat May 03 11:14:14 IST 2025

    Thank you for your feedback. We sincerely acknowledge the past concerns shared by our guests. Since then, Himalayan Roots has undergone significant upgrades in both infrastructure and management. The resort is now under a dedicated professional team committed to delivering a much-improved and memorable experience. We warmly invite you to visit us again and witness the transformation firsthand. For those reading older reviews, please note that they reflect a phase that no longer represents the current Himalayan Roots. We’re confident you’ll feel the difference.

    2.0

    Very bad experience

    paramita.family

    High price according to service and rooms. Poor management. Bonfire is also chargeable. Overall bad experience

    Travel Month: May 2023

    Room: Semi Deluxe Cottage

    Himalayan Roots has replied on Sat May 03 11:14:26 IST 2025

    Thank you for your feedback. We sincerely acknowledge the past concerns shared by our guests. Since then, Himalayan Roots has undergone significant upgrades in both infrastructure and management. The resort is now under a dedicated professional team committed to delivering a much-improved and memorable experience. We warmly invite you to visit us again and witness the transformation firsthand. For those reading older reviews, please note that they reflect a phase that no longer represents the current Himalayan Roots. We’re confident you’ll feel the difference.

    1.0

    Not at all a pleasant experience!

    sayantan r.

    We had a terrible time here without food or any source of light and water, for near about more than 12 hours! we haven't received any kind of cooperation from the host's side! very unfortunate.

    Travel Month: Jan 2022

    Room: Semi Deluxe Cottage

    Himalayan Roots has replied on Sat May 03 11:14:58 IST 2025

    Thank you for your feedback. We sincerely acknowledge the past concerns shared by our guests. Since then, Himalayan Roots has undergone significant upgrades in both infrastructure and management. The resort is now under a dedicated professional team committed to delivering a much-improved and memorable experience. We warmly invite you to visit us again and witness the transformation firsthand. For those reading older reviews, please note that they reflect a phase that no longer represents the current Himalayan Roots. We’re confident you’ll feel the difference.

    5.0

    Nice stay

    harshit k.solo

    Loved the location. Staff is very friendly

    Travel Month: Oct 2021

    Room: Standard Cottage

    2.0

    At the one day before of our check in thay said room is not available it's very irritated and asking us to pay more if you want it stay here then again we have to pay extra 6000 for 2 room

    snigdha d.family

    At the one day before of our check in thay said room is not available due to some issue it's very irritated and asking us to pay more if you want to stay here then again we have to pay extra 6000 for 2 room but we we arrive there we see their is no issue

    Travel Month: Oct 2021

    Room: Standard Cottage

    Himalayan Roots has replied on Sat May 03 11:15:09 IST 2025

    Thank you for your feedback. We sincerely acknowledge the past concerns shared by our guests. Since then, Himalayan Roots has undergone significant upgrades in both infrastructure and management. The resort is now under a dedicated professional team committed to delivering a much-improved and memorable experience. We warmly invite you to visit us again and witness the transformation firsthand. For those reading older reviews, please note that they reflect a phase that no longer represents the current Himalayan Roots. We’re confident you’ll feel the difference.

    1.0

    Complain

    sayantan s.family

    Terrible stay. Booked 2 separate rooms but we have to stay in a single room. Worst management staffs(unclean 207 room with lot of spiders. Truly unexpected from *make my trip*

    Travel Month: Oct 2021

    Room: Standard Cottage

    Himalayan Roots has replied on Sat May 03 11:15:17 IST 2025

    Thank you for your feedback. We sincerely acknowledge the past concerns shared by our guests. Since then, Himalayan Roots has undergone significant upgrades in both infrastructure and management. The resort is now under a dedicated professional team committed to delivering a much-improved and memorable experience. We warmly invite you to visit us again and witness the transformation firsthand. For those reading older reviews, please note that they reflect a phase that no longer represents the current Himalayan Roots. We’re confident you’ll feel the difference.

    4.0

    Excellent staff

    nisha p.family

    Welcoming and guidance and concern were the best thing we experienced. Thanks to Raquib

    Travel Month: Sep 2021

    Room: Deluxe Cottage

    1.0

    Non cooperative staff and over-expensive property

    vaibhav k.group

    If you still want to book it. Please try to have it without meals. Meals are unnecessarily expensive. You can get meals nearby easily far better and cheaper.

    Travel Month: Mar 2021

    Room: Semi Deluxe Cottage

    • user photos

    Himalayan Roots has replied on Sat May 03 11:15:42 IST 2025

    Thank you for your feedback. We sincerely acknowledge the past concerns shared by our guests. Since then, Himalayan Roots has undergone significant upgrades in both infrastructure and management. The resort is now under a dedicated professional team committed to delivering a much-improved and memorable experience. We warmly invite you to visit us again and witness the transformation firsthand. For those reading older reviews, please note that they reflect a phase that no longer represents the current Himalayan Roots. We’re confident you’ll feel the difference.

    1.0

    Property is ran by goons

    pooja.group

    We had terrible experience with the property and in future i not not going to book using mmt nor will suggest someone nada will ensure no one in known is using mmt

    Travel Month: Jan 2021

    Room: Standard Cottage

    Himalayan Roots has replied on Sat May 03 11:15:49 IST 2025

    Thank you for your feedback. We sincerely acknowledge the past concerns shared by our guests. Since then, Himalayan Roots has undergone significant upgrades in both infrastructure and management. The resort is now under a dedicated professional team committed to delivering a much-improved and memorable experience. We warmly invite you to visit us again and witness the transformation firsthand. For those reading older reviews, please note that they reflect a phase that no longer represents the current Himalayan Roots. We’re confident you’ll feel the difference.

    5.0

    Excellent Stay

    atul d.group

    Great food and excellent service
    Great place for camping and peace of mind

    Travel Month: Dec 2020

    Room: Deluxe Cottage

    5.0

    Excellent place to stay

    prashant s.group

    The location, the view, the staff, the food everything is upto mark. I'll recommend this place. Cottages and staff behaviour is also good. From mmt its a bit costlier. Call directly to book for a nice concession.

    Travel Month: Dec 2020

    Room: Semi Deluxe Cottage

    3.0

    Nice property to stay

    manikandan b.group

    The property location was easy to reach. Rooms were comfortable and cleanliness was up to the mark. The food was good. Caretaker was helpful. Property can be recommended.

    Travel Month: Jan 2020

    Room: Standard Cottage

    4.0

    Comfortable stay

    shivam t.group

    Reaching the property was easy, it was in a good location. The room was very nice and comfortable. The owner was very helpful and humble. Really enjoyed my stay in that property. Outside of the property need to be cleaned.

    Travel Month: Sep 2019

    Room: Special Offer

    1.0

    Poor management poor behaviour

    sumit a.group

    Poor behaviour of hotel management

    Travel Month: Dec 2019

    Room: Superior Cottage

    Himalayan Roots has replied on Sat May 03 11:16:07 IST 2025

    Thank you for your feedback. We sincerely acknowledge the past concerns shared by our guests. Since then, Himalayan Roots has undergone significant upgrades in both infrastructure and management. The resort is now under a dedicated professional team committed to delivering a much-improved and memorable experience. We warmly invite you to visit us again and witness the transformation firsthand. For those reading older reviews, please note that they reflect a phase that no longer represents the current Himalayan Roots. We’re confident you’ll feel the difference.

    2.0

    Worst experience

    puneet p.family

    It was a very poor stay for me with Himalayan Roots, Kanatal. Pathetic services ever I had experienced. I had already stayed there before also but at that time the services are fine but this time everything was chargeable, even bonfire also which is not mentioned in their descriptions. I did have tried the food and that was good in taste.

    Travel Month: Nov 2019

    Room: Superior Cottage

    Himalayan Roots has replied on Sat May 03 11:16:13 IST 2025

    Thank you for your feedback. We sincerely acknowledge the past concerns shared by our guests. Since then, Himalayan Roots has undergone significant upgrades in both infrastructure and management. The resort is now under a dedicated professional team committed to delivering a much-improved and memorable experience. We warmly invite you to visit us again and witness the transformation firsthand. For those reading older reviews, please note that they reflect a phase that no longer represents the current Himalayan Roots. We’re confident you’ll feel the difference.

    4.0

    Not that great, average stay

    anil b.loyalty-iconfamily

    It was a normal property not so extraordinary. It's a budget-friendly property with quite good facilities. Location was nice and can be easily reached there. There was no security guard but, I had not faced any issue regarding the security. The property was clean and tidy. Room was average. I can recommend the property for the one, who is searching for a budget-friendly property.

    Travel Month: Jun 2019

    Room: Superior Cottage

    1.0

    Poor stay

    swati b.group

    Rooms including bathroom were unclean even after requesting number of times

    Travel Month: May 2019

    Room: Deluxe Cottage

    4.0

    Good stay at Himalayan Roots

    uma p.family

    Excellent stay with good variety of food served. Enjoyed the relishing snacks and dinner. Chicken curry. Staff very friendly and kind. Need to work on washroom cleanliness and hot water facility. Rest was a wonderful stay.

    Travel Month: May 2019

    Room: Superior Cottage

    3.0

    Average Stay

    amol k.group

    Great location but property not maintained properly.

    Travel Month: Apr 2019

    Room: Standard Cottage

    Himalayan Roots has replied on Sat May 03 11:16:33 IST 2025

    Thank you for your feedback. We sincerely acknowledge the past concerns shared by our guests. Since then, Himalayan Roots has undergone significant upgrades in both infrastructure and management. The resort is now under a dedicated professional team committed to delivering a much-improved and memorable experience. We warmly invite you to visit us again and witness the transformation firsthand. For those reading older reviews, please note that they reflect a phase that no longer represents the current Himalayan Roots. We’re confident you’ll feel the difference.

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