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You are booking hotel for more than 30 days

Review Of HILLCASTLERESORTS

Gundada, Kotagiri | 5.8 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    3.8
    Very Good

    18 Ratings

    excellent
    39%
    very good
    39%
    average
    0%
    poor
    17%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 2
    • 2
    • 2
    • 5
    • 4
    • 5
    • 1
    • 4

    Rating Categories

    • Location4.8
    • Facilities4.7
    • Wifi3.0
    • Child Friendliness3.3
    4.0

    Good home stay

    jeevesh k.loyalty-iconfamily

    Nice home stay accommodation with great views. Food is good and staff are really nice. Far from crowded places

    Travel Month: Dec 2024

    Room: Deluxe Room

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    2.0

    Poor Stay

    neethu m.loyalty-icon

    We have booked our stay in Hill Castle Resorts, Kothagiri for 2 days. Two adults. One Child. When we reached the resort, my heart dropped. Dirty area. Was thinking how can I spend two days in that so called resort. It was looking just like an old men's hostel. Actually I was carried away by a previous review " like a 3 star!". Any was we checked in. The cancellation time was over. Now we won't get the money back. The owner of the property and staffs were polite enough. The kitchen staff cooked good homely food. And it was nice. But spending two days in that environment seems horrible and depressing. You are stuck inside a room. No garden to walk around. No play area for kids.It was just a building near by a road. No other amenities. After all I have came a long way to enjoy. Why wasting two days ? I searched again and booked another hotel near by for the next day. One day charges are gone . Still we would be able to enjoy atleast one day. So we vacated the place after spending one day by losing one day stay charges. Food charges We ordered lunch, one Veg meals, Two Kerala Porottas, one veg curry - 500 For Dinner One Veg meals, two Dosas, two idlis- same charge - 500 Over all I was not satisfied with the stay. The hotel is apt when you roam around Ooty and Kothagiri all day, and then you want a place for sleeping. Good for batchelors, tour parties etc when you need a place just for wash room purpose. Not at all recommended for families like me. Pls note - the people here are very cordial. No complaints. But stay is utter waste. It seems all previous pics were misleading

    Travel Month: May 2024

    Room: Suite Room

    HILLCASTLERESORTS has replied on Thu May 23 23:00:17 IST 2024

    Sir , I tried to find your contact number after you booked , to cancel your booking but there was no any contact number and you came directly on the booking date , so we were unable to do anything and we alloted the room . I know that when the construction work is in progress it is difficult for both of us . Untill the construction work is completed we have closed the bookings . Sorry for the inconvenience.

    2.0

    Worst experience

    narendra n.loyalty-iconfamily

    It's not worth to stay. Worst expirence. The place is still in construction and room & balcony is not clean. Not worth for the price.

    Travel Month: May 2024

    Room: Suite Room

    HILLCASTLERESORTS has replied on Wed May 22 09:48:34 IST 2024

    Yes sir, our property is under construction, I would have stopped the work ,I did not think it bothered you a lot .

    5.0

    Excellent Stay

    saurabh k.loyalty-icon

    Good and beautiful place. Home cooked food. Location is amazing. Some dust was there due to ongoing construction work. The host mr venkatesh and his team are extremely supportive. Would love to visit this place again

    Travel Month: May 2024 (3-Night Stay)

    Room: Suite Room

    HILLCASTLERESORTS has replied on Tue May 14 15:50:22 IST 2024

    Thank you sir , we shall see to that the premises is clean when you come next time

    5.0

    Excellent Stay

    saiganesh r.family

    It was wonderful stay and excellent food and staffs... Good heart peoples surrounded and good senary from balcony. The rooms look 3star hotel and excellent experience with good hospitality.

    Travel Month: Apr 2024

    Room: Suite Room

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    HILLCASTLERESORTS has replied on Sun May 05 09:18:52 IST 2024

    Thank you sir, we shall keep the standard

    4.0

    Good Stay

    abinash p.

    Very good service with a nice room.

    Travel Month: Oct 2023

    Room: Suite Room

    HILLCASTLERESORTS has replied on Wed Oct 11 15:48:30 IST 2023

    Thank you sir, we shall keep up the standards.

    5.0

    Hill castle resorts

    sowdamini j.couple

    The rooms are very clean and the staff are good. They provide tasty home food. The view from the balcony is really good.

    Travel Month: Aug 2023

    Room: Suite Room

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    HILLCASTLERESORTS has replied on Wed Aug 23 18:02:32 IST 2023

    Thank you for your complement madam , we will keep up our standard .

    5.0

    Really nice peaceful place

    shreerang p.loyalty-iconfamily

    This was a nice peaceful cottage located in a secluded place in kotagiri. Having said that, the connectivity to the place is good. One feels serene looking at the tea estate all around. The host and his helpers were really helpful. The food server was tasty. All in all enjoyed staying here. Would recommend this place to anyone looking to spend a peaceful few days

    Travel Month: May 2023

    Room: Suite Room

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    HILLCASTLERESORTS has replied on Mon Jun 12 16:57:05 IST 2023

    Thank you , we shall up the standard forever.

    4.0

    Kotagiri trip

    saumendra d.loyalty-icon

    Place: / location excellent food : excellent (tasty home cooked food) room : very good service offered: excellent only point to improve: though the property can be located easily, there is no sign board leading to this place. Even g-map failed to find the property, took us to a different location on the contrary. We struggled to find the place initially and wasted close to 45 mins for the same. That is the only issue i had. Having said all that, the proprietor of the property mr. Venkatesh is extremely helpful throughout our stay taking care of almost everything, even trivial stuff as well. Overall, it was a fantastic stay out there in kotagiri. Thanks, saumendra

    Travel Month: Apr 2023

    Room: Suite Room

    HILLCASTLERESORTS has replied on Thu Apr 20 20:30:39 IST 2023

    Thank you for you appreciation mr. Saumendra we shall place a sign board and also check the google map to show the right way to our place.

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