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Review Of HERITAGE HAVELI0123401234

Chaklan, Ropar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    3.4
    Good

    104 Ratings, 52 Reviews

    excellent
    24%
    very good
    30%
    average
    21%
    poor
    15%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 5
    • 4
    • 3
    • 2
    • 5
    • 1
    • 4
    • 1

    Rating Categories

    • Location4.0
    • Cleanliness3.6
    • Room3.3
    • Food3.9
    • Hospitality3.1
    • Value For Money3.4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property boasts a convenient location along the highway, ideal for travelers. Many guests appreciate the excellent food quality, particularly the Punjabi cuisine, and commend the friendly staff. However, consistent issues mentioned include noise disturbances from traffic and a lack of proper maintenance in rooms, particularly regarding bathroom facilities. Some found the service slow and the amenities lacking.

    Sort by:

    Positive first
    2.0

    Poor Stay

    shekhar.family

    The bus and truck horn noise will not ket u sleep even for an hour . The gurudwara pooja stars at 4 am and is so load that not only u but ur kids will also wake up

    Travel Month: Jan 2025

    Room: Executive Room

    1.0

    Give zero stars

    mandeep s.group

    Very bad experience of room facilities, food and staff behaviour, manger is very rude and unprofessional

    Travel Month: Sep 2024

    Room: Executive Room

    2.0

    Orst experience at heritage haveli

    amit j.family

    Bad experience, when my family member sitting in toilet and asking for water then there is no words to explain about this property. Local tabs, showers, toiletries are bad worst experience

    Travel Month: Jul 2024

    Room: Luxury Club Room

    5.0

    Excellent hotel and food.

    gopal a.family

    Food was excellent. Very good service. Staff was cordial and helpful. Room was clean and hygienic. Location good

    Travel Month: Jul 2024

    Room: Luxury Club Room

    • user photos
    • user photos
    4.0

    Good Stay

    pankaj v.loyalty-iconcouple

    Location was good. Multiple options in food. Room ambience needs to be improved. Lighting in room is very less.

    Travel Month: Jun 2024

    Room: Luxury Club Room

    3.0

    Average Stay

    satyam s.loyalty-iconfamily

    The property is not well maintained. The rooms are overpriced. However, the food is average in the restaurant l.

    Travel Month: Jun 2024

    Room: Executive Room

    4.0

    Ideal location clean room good food

    vikrant m.family

    Clean spacious room and toilet. Location on the highway makes it very convenient for travelers. Excellent food with superb service.

    Travel Month: May 2024

    Room: Luxury Club Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    mani c.couple

    Ok so after having a stay of 2 days in heritage haveli. I had a good stay here, the food was very delicious, do have their mushroom do pyaza vegetable & pineapple raita . The property is situated in a very soothing place. Do visit if anybody is travelling to Himachal pradesh. Could visit & relish the food 🍲

    Travel Month: May 2024

    Room: Executive Room

    2.0

    Poor Stay

    dhananjay s.loyalty-iconcouple

    The staff was very welcoming and responsive. However the mattress was sagging and the foam had softened making it very uncomfortable to sleep. The branding as heritage is completely misleading - it is just built to look like a haveli from outside.

    Travel Month: May 2024

    Room: Luxury Club Room

    4.0

    Good Stay

    mohandas r.couple

    Location is very good, it is very much on the highway. There is ample parking. But you have to walk a bit to get inside. The staff are very helpful with the luggage. Rooms are clean but could be a little better. Restaurant is excellent and serves quality punjabi food. The staff are very courteous and professional.

    Travel Month: Apr 2024

    Room: Executive Room

    2.0

    Property is good but not well maintained and bad room service

    madhav s.loyalty-iconfamily

    The room was not maintained properly, and room service was pathetic. I had to ask 3 times from room service for towel, and then also they didn't provide it to me, and the same thing happened with a few more time regarding other things.

    Travel Month: Feb 2024

    Room: Luxury Club Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    abhimanyu s.family

    Choose only if you want to stay somewhere on the way or to save the time. All over good ambiance however didn't like the hospitality. They didn't provide the room keys. Also don't choose the package including dinner as they don't have buffet system. They only give thali in dinner which is of no use as not everyone eats whatever thali contains. It's better to go the restaurant or the other good outlets.

    Travel Month: Jan 2024

    Room: Executive Room

    4.0

    Good overnighterhotel

    ankur g.loyalty-iconfamily

    Good nice hotel on the main road. Lots of food options. The breakfast service was sloppy. Not enough waiters. Food was good. Rooms were nice, had an issue of tripping mains on heater. Rooms were big and had all amenities overall a fine experience

    Travel Month: Dec 2023

    Room: Luxury Club Room

    3.0

    Not recommended

    amit b.business

    They did not provide us the room on time. Bathroom was just ok. There was no lock system at our room. We had to change our room. Breakfast was not provided as per buffet.

    Travel Month: Dec 2023

    Room: Executive Room

    5.0

    Decent night stay

    vinay t.loyalty-iconfamily

    A mid journey decent night stay for a long trip. We we travel-ling from d3lhi to manali. Mid journey stop on the highway with good food. Overall it's decent

    Travel Month: Nov 2023

    Room: Luxury Club Room

    • user photos
    • user photos
    • user photos
    4.0

    Comfortable and nice

    rajeev s.family

    The room that we stayed was perfectly nice and comfortable. Stay overall was good. Worth staying again

    Travel Month: Jul 2023

    Room: Executive Room

    4.0

    Nice stay

    sanjay g.family

    Stay was nice and comfortable. Reasonable location in that area as compared to other hotels nearby. Food quality was also good

    Travel Month: Jul 2023

    Room: Luxury Club Room

    5.0

    Excellent Stay

    arun.

    Room is spacious and well kept. Central air conditioner worked efficiently. One pair of bathroom sleeper may be provided.

    Travel Month: Apr 2023

    Room: Executive Room

    2.0

    Poor Stay

    anil g.

    I checked in at around 9 pm. The check in/ out was smooth. The first room shown to us was stinking. The next room was not stinking, but the pvc walls had holes everywhere and were covered with pieces of tapes. Only one soap and one towel was provided for 2 people i had to request for a towel 4 times, no extra soap was provided. On asking for extra water, was told it would charged, i told the person, i know it, just bring it. He disappeared and never returned, i had to go to their food court and bring the water at 10 pm. No bath mats in the bathroom. If one has a bath, the whole bathroom is messes up. Shower head never cleaned, so the holes were clogged.

    Travel Month: Feb 2023

    Room: Executive Room

    1.0

    Terrible Stay

    govind.

    They don't serve buffet in the breakfast this is the fist hotel i have seen in my life

    Travel Month: Feb 2023

    Room: Executive Room

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